Recent Reviews from AutoNation USA Houston

The customer service (mo) was fast and helpful in helping my sister purchasing and explaining the payments including the details in the car that we just purchased.

Mo he was so kind and helpful. He went straight to giving me the best option and works very hard to give you the best of the best.

amazing experience.. took little longer with me. I have a bad credit and they got me the best deal ever. thanks to Brandon Matura. he took care of me. he was polite, respectful and very honest. and the most important part is that he was very super 150% honest with me. you don't get honest salesman people around on this days. thank you Brando and thank you Autonation.

Mo did a excellent job, he was very professional to work with. Thanks so much for helping us out Mo!! He did everything he said he would. Thanks !!!

This is the second time Chris T. has helped me. His customer service is superb, he has good personality and genuinely wants to help his customers! I recommend finding Chris when visiting AutoNation dealerships.

It is a Great Gift! We purchased a Mercedes Benz from Mr. Gonzalez and he replaced a lot of old parts on the vehicle include oil change, air filter and air condition freon add on etc. And he didn’t charge us for any of those, which is a great gift for us! All of this is because of Mr. Gonzalez’s excellent good service for my family from AutoNation. We really appreciate that!

Mo is super professional Go see him

Great car and great service! Thanks for Mr. Gonzales’ help!

Mo is he best car sales man at Autonation gave me the car that I love so much Love you Mo He is so funny go see Mo

Momo thanks a lot you are the best

Juan and George were fantastic in their service, both put in allot of work to get me the car that best suited me at a great price. Well done!

I had a great experience chris tansiongco was amazing at helping me with process of selling my car

Cornell was great. He was very hands on and made sure I got the car I wanted!! I highly recommend you ask for him the next time your looking for a vehicle.

Cornell was a great salesman. Be sure to come and ask for him. He helped me to purchase 2 cars with a great monthly payment. You won't be disappointed

Good customer service and plenty of options to find you a car. You should ask for Brian Rollins or Fred Hill. I had bought 2 vehicles here . Financig could be better if they accept external options.

Mo is an amazing sales person Come see him and the sales manager Justin very helpful Thank you guys for everything

Very professional and friendly staff. The process to sell my car was easy and very straightforward. After I sold my car they arranged they arranged a ride home which was great!

Good overall purchasing experience. I dealt with Chris T about a year ago when I purchased my truck, so naturally I came back to do business with him. He referred me to Mo, and together with Fred (manager) and George (finance) we put another deal together quickly and without pains. We absolutely love the car and even if it needed a few minor things done after and I had to return, I'm more than happy to see that they care to look after you even after delivery. Very ethical.

Pretty straight forward process. Chris was very motivated to make the process a smooth one. Compromised with the price to get me a great deal! If you're in the market to trade your vehicle, autonation offers a very competitive number!

Cornell & George were a great help

Jhan was the best!!! In and out trade!!

Excellent. Very help full chris has been

Cesar was wonderful. He got me in and out real quick, will definitely buy from him again!!!

Great customer service fast and made the process super easy.

My experience with AutoNation's Eric Hinojose was simple, and quick. I didn't have to wait all day. Eric was very knowledgeable answering every question that I had with a smile and awesome attitude. My daughter bought her Jeep about a 1yr and a half ago at a totally different location and was treated with the same awesome service. I would recommend Autonation to anybody.

Experience was lot more pleasant than dealing with other companies when dealing with selling your car

Chris Tansiongio Sp? Very polite very nice to me and my wife the entire time we where there . Awesome guy ..

Hector and george was great.

Chris Tansiongco!!!!!!! This man bought my car for top dollar. He got my car appraised and fought my cars value to get me where i wanted to be. If your looking to sell you car go see him just make sure you tell him your trim he thought i said limited instead of XLE but he still got his manager to get me where i need it to be to get my deal done!!! Thank so much Chris you are the man!

I had a great We’ll Buy Your Car experience with Chris Tansiongco. He was friendly, knowledgeable, and efficient. The entire process only took about 30 minutes and I had my check. I am so happy with Chris and AutoNation!

Cornell Lindsey is the best salesman I ever worked with i will recommend him to anyone this is the greatest dealership On earth!!!

Cornell was great service!!! I will definitely refer a friend

My husband and I were firat time buyers with AutoNation. Car buying is not always pleasant, but our experience here waa different. Hector and Jhan catered to us is such a professional and accomodating way, listened to our specific needs and what we were looking for in a vehicle. Hector even added a little feature which was not in the car at the time. Little things like this made a huge impact on how satisfied we are with the service we received today. Thank you for flawless service.

Mo was the best sale man! He really helped me through my experience on buying a Tesla! When I had questions or concerns he went through it thoroughly with me and made sure I left happy. Not pushy at all, let me express my concerns and was attentive to us! I recommend him to everyone! Thank you Mo for EVERYTHING! YOUR THE BEST!

Traded in my car for another one here, and overall was a good experience (1st time at Autonation). Mo was very patient and helpful and answered all my questions and took care of my requests for the new car. Very knowledgeable of the cars too. Autonation gave a very good price for my trade, and I found the car I was looking for at a very good price!

Mo was the best sale man! He really helped me through my experience on buying a Tesla! When I had questions or concerns he went through it thoroughly with me and made sure I left happy. Not pushy at all, let me express my concerns and was attentive to us! I recommend him to everyone! Thank you Mo for EVERYTHING! YOUR THE BEST!

Chris Tansiongco was Very helpful and work fast, got the job done and everything i asked for 💪🏾

Mark Wade did a great job with the selling of my truck I was able to get a great deal to pay off my truck I highly recommend working with mark and I plan on going back next time I need a car.

Mark Wade did a great job on helping me tried to get me in and out quickly.

Mark Wade Did a wonderful job in helping me sell my car they gave me a fair price and I plan on doing business with them next time I buy a car I highly recommend working with mark and his wonderful staff.

Cornell Lindsey was an outstanding help and provided excellent service best place to get a car

Chris T did a great job appraising my BMW 5-Series and we came to an agreement on the price and everything went smooth! Outstanding service! Appreciate it very much!

Awesome experience from beginning to end Mo is amazing sales person very polite, thanks a lot Mo

I had a wonderful experience George is the best finance associate I ever dealt with and Mrs. Teresa wow!! Where do I start she's the sweetest most loving person I've ever met she must have magic in those fingers I was approved in a matter of minutes.. I must admit this is truly the GREATEST DEALERSHIP ON EARTH 🌎 hands down!!!

I had an amazing experience at autonation! Chris Tansiongco was really professional and polite. He met my expectations on buying my vehicle and giving me the best price leaving with a smile on my face. I will gladly come back and recommend them 💯 to anybody wanting to buy or sell a vehicle!! By the way ask for Chris Tansiongco he is awesome!

Cornell was really helpful did everything I need to be done..hassle free no headache will recommend all family and friends 😁‼️

Cornell Lindsey was awesome! Got right to business and sold me my dream car promptly!!!!

Tony was awesome!!!

Mo, gracias por tu ayuda hermano.

MO fue genial con nosotros, nos explico todo, y nos tuvo bastante paciencia. Feliz con nuestra compra y nuestro vendedor 😊

Thank you Mo great customer service

Cornell was great! Helped me out tremendously

Wow walked on selling one car and ended purchasing a new one. My car buyer Justin Motomsyor and sales Cornell Linsey were amazing. Both were friendly, easy to talk to and fully explained steps and kept an open communication dialog throughout the process. Cornell went above in beyond helping me shop and being patient while I changed my mind. Not often you find a sales rep who listens to your wants and executes on them while reminding you of your budget. Thank you both sooooo much.

Jahn Gonzalez was a pleasure to deal with. He was patient and salvaged the deal. He went above and beyond what was expected and he is someone that fits upper management criteria in the Future.

I had an amazing experience at AutoNation. I will definitely be back for my next purchase.

My sales guy Jhan Gonzalez was very informative and thorough. Will definitely be doing business with him. I highly recommend him and his expertise.

Jhon Give Great service he's on his car game to get you the car of yours dreams he is beyond great.Will always buys my future cars from him my whole family had brought cars from him.I give him a 10 star rating.

jhan was very helpful and efficient. Professional- highly recommend ask for Jhan

The best first car buying experience! Mo was so helpful and made everything so easy and enjoyable! 10/10 customer service. Go see Mo at Autonation USA Houston!!!

Great car buying experience! Mo was extremely useful and friendly and helped my fiancé and I find the right car for us! Very knowledgeable with all questions we had!

Jhan help me to get my car, he made sure I got the best deal, very helpful kind and easy to work with, whole process was quick and easy.

ASK FOR JHAN!! If you need a car do not hesitate, he’s always taken care of all our car needs with a smile and lots of knowledge!!

Jhan is the man! Worked with my crazy schedule and made the whole experience easy.

I had a wonderful experience shout out to Cornell lindsey

I got my dreem car from Mo he is awesome thanks a lot Mo

Wow...wow...wow!!! I had such an amazing experience with Chris and the staff at AutoNation. No other dealership want my business like they did. Thank you again and I look forward to future opportunities with you. Salute!

Jhan Gonzalez took car of me right from the door until signing for the keys and walking away with my brand new 2020 BMW. Thank you again! Would leave him 10 stars if I could

Great first time purchasing experience with Auto Nation. Gabriel was an amazing salesman who went above and beyond and offered great customer service!

Eric was great. I arrived and the car of interest was sitting pretty, just waiting on me! He was friendly and kept me entertained, while waiting. Best car buying experience ever!

Mo is the guy to go to. He made things so stress free for us getting our new car. Highly highly recommend him, if you’re looking to get a new car. He is a great asset to this business. 🙂

Antonio was very Professional very helpful he showed us the Carmax he showed us all the details of the car. The whole team was very nice I would recommend anyone to go to auto nation of 45n freeway they work with u .. I’m a happy customer

Mo was super helpful. He was easy to work with and made sure we got a good deal when buying our car. He was pleasant, quick and not pushy. Highly recommend working with Mo if you end up buying a car here!

Aurelio was just simply awesome and I am so glad to finally get a great deal on a new vehicle.Again Aurelio was just fantastic I thank him so much

Great customer service! I highly recommend everyone who is looking for a vehicle to hit up Aurelio Morales. Fast processing to get the vehicle we wanted.

EVERYONE in this place that i came in contact with directly or indirect has 10 star service. My credit isn't the best, but they made sure i got what i wanted and cheaper monthly payments than i asked for. Emanuel Deleon was our car salesman and he was great step by step. Even the sweet lady we signed all of our paper work with Ms. Teresa was wonderful with service. THANK YOU ALL SO MUCH FOR THE LOVE!

I highly recommend this dealership. Aaron was wonderful and was very knowledgeable. He provided great and efficient service.

I really enjoyed the experience, Jhan was the best! He made everything so smooth from the moment I inquired about the vehicle online. He was super helpful and transparent about everything. Also s/o to Brooks for picking the car up and making sure it was ready for me to drive off with no worries! Both of those guys made this a great process. I would DEFINITELY recommend this place if you want a hassle free experience with purchasing a car.

Great experience, and service!!! Was able to get a car I always wanted fully loaded with the help of EMMANUEL DE LEON !!! He’s awesome highly recommend if your looking for your dream car !👍

Mo has been a big help throughout my whole car buying process

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I’ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Cornel is such an amazing rep! He made the process super easy for me. This was by far the easiest process of getting into a new vehicle that I?ve ever had. I should also mention he found a vehicle that not only was in my price range but that also had 1 thing I could not do without. I just want to say thank you because I really was not looking forward to this experience at all! I really love my new car!! I have already recommended them to several friends!

Jhan was beyond great! He answered all my questions and was transparent through out the whole process. I would definitely recommend autonation to anyone looking for an easy experience when buying a car!

Awesome would recommend to everyone nice people and better than some crazy sales tricky dealers and sales people

This is Jessica! The salesman was very helpful which is Mo at Autonation near 45! Very patient , and honest!

I would definitely recommend this place if you’re looking for a good vehicle. Mo was very helpful, informative and not too pushy. They provided great and efficient service.

This was one of the best experiences and visit to a car dealership in a couple of years. I previously went to a different Autonation and was told I couldn’t be helped. Came in this location and ran into Cornelius and my guy was the blessing I needed run across. Got me into something legit that could see myself riding in with no hassle. He was professional and the wait was not long at all. Then to top it off my finance consultant Rodney was on top of his game as well.Great visit will refer to deal with these guys!

Thank you Mo best job ever

I recommend AutoNation to anyone who needs miracles to happen !! Cornell Lindsey was my car salesman and I am so grateful for him. He was able to put me and my daughter in a up to date vehicle with a car note in my budget. I also wanted to thank the other gentleman that made sure the car had new tires before we drove off of the lot. So we would be safe. Thank you again !

JHAN GONZALEZ "sale consultant" Cant complain at all about this guy and his team who helped me.He went all and above to make da deal work for me.thanks alot

I got my first car my sales was Mo, he is awesome thanks a lot Mo really very happy Go ask for Mo!

I recommend to come see Cornell Linsey and this auto nation in total. they all worked as a team and worked so hard to get me in a car that I was comfortable in. Cornell has excellent customer service, he worked extremely hard and over and beyond to get me in a car. I couldn’t ask for a better sales person!! So blessed

Jhan was such a good sales man and he was very polite very welcoming and made the whole experience easy for me it was my first time taking out a car so I highly recommend asking for him he will help you through the process like no other !!

Really good dealership with great deals. Received one of the best customer service from Bruno Morales so if you need help make sure to go with him and he will definitely help you out !!

Mo helped me get the car I dreamed of getting! And my experience overall was amazing

Mo gave me a perfect deal thanks a lot Mohamed

The only reason I didn't give it a 5 star rating is because of the service department.

I really enjoyed working with Mo while searching for my new vehicle. He did above and beyond to make this the best. Whenever you're in search of a vehicle, make sure to visit Mo!!

I really enjoyed the experience of purchasing my 2018 Mercedes GLC 300. He was truly the best salesman ever!! Whenever in need of a vehicle, please visit for a new vehicle!!!

Very pleased with Auto Nation, Jose Castañon! Will be back for sure when my daughter graduates.

Very professional and help me find exactly want I wanted. I love Mo ❤️

I 100% recommend Mo for any of your vehicle buying/trading needs. He was super friendly and helpful. We look forward to enjoying our new Mercedes!

We had such a great experience! Mo was a pleasure to work with, personable and not pushy. There is no wonder why he is 1# on the sales leader board! Plus he is easy on the eyes so even if it takes a while you get a great deal and some eye candy. 😉

I had a great visit with AutoNation in Houston on I-45. specifically my salesperson Jhan Gonzalez. After multiple sales people walked past me he stopped, we had a brief chat and he explained he was helping a few more people and if no one got to me he would be back and true to his word he came back. I explained I saw a vehicle online and it said it was at that location, but he explain it wasn’t there and why. We agreed that he would go to the other side of Houston and pick it up and notify me once it was back at that location and we can make arrangements for me to come back and see it. I came back and it was exactly what I wanted. After they appraise my vehicle and started my financing I met with a very nice woman in the finance office and she took good care of me and I cannot be more satisfied. I believe the woman in the finance office said she had been at that location 2 months and Jhan for only 2 weeks, but they truly represented the company very well and hopefully they’ll stay at this location until I have a chance to purchase another vehicle. The whole process took a little less than 2 hours from the time I looked at the vehicle till I was driving on my way home and this would include getting my trade in appraised. I highly recommend Jhan I and wish him continued success! Regards, Kerry

I received the Best deal from the Best Salesman ever Zo Memon!!! I will definitely recommend him to Anyone who is looking for a Great Deal with a New Car!!!! Thanks Auto Nation I am Sooo Satified with my New Ride!!!

My experience was great and Jhan Gonzalez was the BEST! And he worked with me and gave me a bunch of knowledge! He is the greatest yall could ever have on your team !

Trato Excelente 👌

Thanks Jhan and George for being patient with us and answering all of our questions! Happy with our purchase.

Hands down Mo is the best

Jhan González and George Schultz were a great team at Autonation! They were very knowledgeable, helpful, and professional during the entire purchase process. Thank you!

The excellent customer service I received from Jhan Gonzalez was nothing less than superior.From the friendly greet,to the final congrats lol I must say I went in knowing I wanted to leave with a vehicle and Mr.Jhan’s assistance made that happen.3 words”Look for JHAN” 😀

Had a great experience and great customer service thanks to Hector Andrade

My wife and I were referred to Hector Andrade by a friend, and we were extremely satisfied going to him. He was very respectful, professional, attentive, listened to our financial needs, was very caring and didn't try to push anything extra on us, great personality, and even had time to acknowledge and play with our 2 year old while multitasking and getting things done. We ended up getting a 2017 GMC Acadia in amazing condition, we would highly recommend Hector Andrade to anyone making a future purchase with Autonation.

Mo was awesome thank you he is the best

We had such a great experience. We drove in with our GFS and drove out with our LX570! Love it! Eric was amazing! He was super nice, sincere, and very helpful. Thanks, guys!

Very friendly and helpful!! Aurelio and Jose helped us out both very good!

Mohamed helped out a great deal with smooth paper work! And overall great experience!

Zo and Hector have both been so helpful during my car shopping. So happy with my purchase. Highly recommend the two. 🙌🏼

Great service, Mo was ver courteous and friendly, I would definitely come back and look for him.

Mo was fantastic, definitely made the process fast & easy for us

Showed up looking to buy to my first car. Mr. Mohamed Gaber gave me several options till I found one that I had liked, and most importantly fit in comfortably. Being 6'4", that wasn't easy. The process of buying car was made very simple and easy, and I'm driving out of here a happy customer

Me and my wife had been searching for a car for some time and we were on the point of giving up. We meet Tony and he helped us through the entire process he was patients with us, very easy to talk to. Answered all our questions, we got a good deal and left the dealership with exactly what we wanted for a good deal.

Fabulous! Honestly, everyone there is so nice and helpful, they literally go above and beyond customer service. Loved it. I'll be back, and if not I'll definitely refer!! 🔥🔥🔥

I had a great time there. Thanks for the help getting my New 2020 Ford Ranger .

Mo was my daughter's salesman and he was very polite and attentive to my daughter. He work hard to get her a good comparative rate.

All man,from the moment I walk through the door my experience with AutoNation was GREAT!! BROOKE & The Staffs gets an A+from me. Highly recommend them & great selection!!

Mo, was the best sales person I have ever encountered, very helpful and friendly. Thank you Mo.

A very good place to purchase a vechile. Thanks to Brooks and Emmanuel they were very helpful made the process easy and fast to get my vechile the very same day.

Hello, My name is Breanna Keys, I just want to say from the first time speaking with Justin in Finance about my GAP information he was so helpful and so filled with life and personality on the phone. Its really rare to come across good customer service and I want to thank him for assuring me and giving me the confidence I needed to actually make the trip to the dealership, given what I recently experienced with losing my car. The Salesman Edward Hinojosa he paired me with was so helpful and patient , he didn't just try to sell me any car. He took me down the runway and let me pick out what I wanted and worked it out for me. Also I had my 3 year old with me and he basically helped watched her throughout my car buying process (you know how 3 year old's can be LOL).He made sure my new car was fully cleaned with a full tank of gas!! If I could rate my experience I would give it a 1000 PLUS! Thank you both for making this easy for me, and I will also post this on Google and give you a 5 star. Thank you AutoNation for giving me a second chance!! Thank you!

I give 5 stars and a A plus to Mr Zohaib Memon, not only for his great customer service but for also going above and beyond his duty to help my wife and I on getting the information we needed to have because we came in unprepared. He made our car buying experience way less stressful than we expected. I would like to personally thank Mr Zohaib for a job well done. From me and my wife we "THANK YOU, ZO

Great Service Me and my wife love the new cars we bought

Héctor was really fast and made the proccess easy and simple for me. I highly recommend Autonation Houston and don't forget to talk to Hector Andrade!

FIRST I GIVE GOD THE GLORY 🙌🏾 This was my first time buying a car at Auto Nation, I was very pleased with my salesman Emmanuelle, he was very pleasant, helpful, patient , honest and kind , I will refer him and Auto Nation to my family and friends, I’m very satisfied my new car and I would like to Thank Everyone At Auto Nation That Play A Part In Helping Me Today !!! ❤️❤️

FIRST AND FOREMOST I GIVE GOD THE GLORY I was very satisfied with my selection, the patience and honesty of my salesman Emmanuelle I would recommend AUTO NATION AND You to my family and friends Thank You

I had a great experience with John Graves. He helped me through the whole process and was very friendly. Thanks Auto Nation!

The car salesman Brian was so tremendously awesome he kept me comfortable and wasn't just trying to make a sales he is one of the best people I've ever encountered 5 stars for this company in general and for Brian for being awesome !!!

Mo took great care of me! Had the car ready too test drive upon arrival! Was present for the whole process! I couldn’t have been treated anymore fairly and wanted!

I drove of in the car that I came for, so I would consider that a good experience.

If you are in search for your next luxury car go see AARON, he’s knowledgeable about the cars and made it an excellent buying experience. In a little over 4 hours I was financed, had upgraded my insurance, and was driving home in my new to me Mercedes GLK 350.

Excellent experience selling my car to them. Courteous service, fair price. Whole process took about 1 hour. Highly recommend them.

I had a great experience here and my salesman Hector was amazing.

Gabriel was very helpful and took care of everything.

This was my first time purchasing a vehicle from a dealership and my experience was great! My salesman Hector was very explanatory throughout the entire process. Even when he was unsure of an answer to my questions he would stop and double check with a manager instead of giving me wrong information nor make any broken promises. Great place for first time buyers I really recommend y’all talk to Hector as well!

Emmanuel was a fantastic salesman. He helped me find the perfect car for me in the price range thaf I wanted. He even took the extra initiative to make sure that the car that I saw online was there in person. If I could give 6 stars I would. He helped with every step of the process and 100% would recommend him to anyone looking to purchase a vehicle, he makes sure that he is helping any way possible to get you the car you need

Mo and Juan were great. Thanks guys!

I recommend this place and the guy name (Mohammad Jaber) was amazing, he helped me to find what I'm looking for with an amazing service 👌🏻

Zo was our salesman and he did an excellent job. He helped my son find the perfect car. Zo came in on his day off to help us complete our purchase. I definitely recommend AutoNation and Zo.

Very professional and my salesman Mo made made the process very easy and quick, he is very attentive to details and i got the best deal, and the finance manager George was very honest and straight and worked very hard getting me the best loan rate in the market, i definitely recommend these guys to friends and family and it won't be my last purchase from them. Great work guys 👍👍

Great customer service I just got a new vehicle from Mo. He is a great sales person . In and out in less than 2 hours . 5 stars+

Jay was an AWESOME salesman. He was very thorough in the process of us purchasing our very own Tahoe, we never felt rushed in any type of way. Also very patient with us as were from Louisiana as well. We definitely recommend him to absolutely anyone! An all around genuine person! Thanks Jay and AutoNation!

Mo gave me a great service! Thanks

Emanuel De Leon was very attentive and knowledgeable of all the requirements I wanted in a vehicle. I presented some other options from competitor dealers in the area and he was able to present the various options available within there inventory. At last, with his patience, I drove out with the perfect vehicle for me. Thank you again Emanuel for all your help!

Only negative part you could have filled the gas tank.

Service is great they will help everything as they can to get it through the process and get you all out the door happy Fred is the man to talk to

I had a problem with the car 1 week after purchasing. Bobby in service was arrogant with his first words to me ?What?s your story ?. Steffan our salesman was courteous and knowledgeable.

Mo was excellentat doing his Job!! He was very nice and tried to meet my requirements for a vehicle. I am very satisfied the service here!

Very professional and courteous staff. Easy and smooth process. Mr. Brian helped me out and he was very nice! I definitely recommend that you check them out!

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

Normally the back and forth between negotiations can be exhausting but I must admit this one was smooth, fun, and entertaining.

Mo is the coolest salesman at this dealership.

Great service I'm glad to have stopped by to shop for a vehicle

This young man was a pleasure to work with and very helpful through the process. Thank you

First time walking into AutoNation I had a great experience my sales men Mo did a great job!!!!!

Mo Helped us greatly and helped me find a great first car

Got my asking price place is great! Mark Wade made it happen.

I recommend this place and the guy name Mohammad Jaber was amazing, he helped me to find what I'm looking for

Mohammad Jaber was amazing, he helped me to find what I'm looking for and all the staff was nice. I recommend this place and Mohammad Jaber

Honestly the best experience I’ve had especially for buying my first car. I had Mohamed help me through it all. He was very knowledgeable and helpful and made everything so easy and made sure everything was done right . But overall experience everyone was amazing.

Major issues with a used jeep. Took them awhile, but the eventually got it right.

Mo had the greatest customer service! He was very nice and tried to meet my requirements for a vehicle as best as he could. I am very satisfied with my new car and the service here!

Bruno Is The Best He's Very Friendly And Very Help I Love My New Car Thanks Auto Nation

I have to say this is the first time I have had a great car selling and buying experience. I sold my car to AutoNation easiest process ever Mark Wade was excellent I got my check within 30 minutes if you’re looking to get what your car is worth see Mark Wade and I let Mark know I was looking for a used Explorer he right away told us to speak with Mo Gaber, Sales Consultant I told Mo what I was looking for he found it right away brought it to the north freeway location the next day it was exactly what I wanted and we all know it’s hard to find exactly what you want in a used vehicle and my search was over and I’m a very happy customer with my new Explorer. Mo Gaber is excellent if you know exactly what you are looking for he’s your guy, he’ll find it! Even after the sale he is there for any questions I had. I will definitely be a repeat customer.

Selling my car to AutoNation was a seamless experience. Mark Wade was honest and excellent to work with and was always on top of communicating with us. We had visited various other dealerships and AutoNation exceeded all of the other ones in terms of the level of attention we were given. We never felt pressured to make a decision and were confident we made the right choice going with Mark and the AutoNation team.

All the associates were both friendly and patient with accommodating my initial scheduled appointment and happy to assist when I had to reschedule.

Ask for my boy Mo to hook you up with some wheels. Preciate you staying late to get me riding.

Eric was an amazing salesman no haggling, humorous and straight to the point the finance team is great will find you the best deal. 10/10 recommended

I bought my first car this past weekend and had an excellent experience! Would definitely recommend shopping for cars here! Ask for Mo he will make sure you are taken care of and have all of your car needs met! :)

Emanuel was great! Very nice and worked his magic! Thanks for the truck!

Overall Great Experience! Sales Person was Mo had me in and out within 2 hours!! Definitely recommend.

Mo was great, he found the best deal for me. I’m very happy with my car. I recommend choosing him as your salesman.

I’ve been looking for a new car for about a week now and decided to come by Autonation. Jasmine helped me through the entire process, highly recommend. No was an excellent porter as well.

The salesperson, Emmanuel De Leon, did an excellent job.

On January 16th 2021 my husband and I inquired about a GMC Yukon Denali we found online and Michael reached out to us to come in for a visit. He was very helpful and informative throughout the whole process. Although we were there all day he made sure the experience was very pleasant for our entire family. We will definitely be going back to see him when we are ready to purchase our next vehicle! Make sure you ask for Michael 😊

Emmanuel was and has been great! Made my first car purchase super easy and issue free ! I definitely will go back to him when I’m getting a second car later on ! (:

FAST AND EASY TO WORK WTH MOE OUR SALES GUY . WE DID TRANSACTION OVER THE PHONE. SMOOTH INCLUDING THE FINANCING. YES I'D RECOMMEND IT. THEY HAVE A GOOD INVENTORY.

Very responsive. Made the process very pleasurable. Extremely fair deal.

I purchased a Cadillac SRX. From the moment I entered this establishment I was Warmly greeted by Mr. Eric Hinojosa . He brought the vehicle to the front and we took a test drive, He answered all my questions and in no way pressured me in purchasing this vehicle. He did an outstanding job with us. I had also been preapproved by my bank for financing , Mr. Chang took the time and got me a lower rate. I am extremely pleased with my experience with AutoNation and very pleased with the vehicle I purchased from them. These guys know how to do business right!

Ask for Mo or Emmanuel. They are awesome... friendly, patient, knowledgeable and eager to assist you with your purchase. The experience was pleasant and painless! Mo is great, charming and a great sense of humor too!

Searched online for a low mileage car, gas efficient and within my price range. Found a few I liked and all were within this location. Booked an online appointment and got approved. Test drove the car asked questions as a first time buyer would. Bruno was helpful from the beginning. Wasn’t forced to make a decision. I told him exactly what I was looking for, my price range, and my down payment provided. I was not pressured but I knew what I wanted from the beginning. I recommend y’all speak with Bruno. But I also recommend this dealer location for first time buyers. Management is exceptional and upper management is aware of buyers etc. Ask for Bruno you won’t regret it. I would definitely buy from this place again.

Bought 2 cars from this location love the 5 days return policy last one I bought for some reason I change my mind took it back after 2 days without any questions they took it back.

We had an excellent experience with this purchase! Bruno and Justin were responsive, easy to work with, answered all my questions, and honored the price we had agreed to without any high pressure sales tactics or unwanted add-ons. They allowed me to take the car to my mechanic for an inspection prior to purchase and all went well with that. This was my first time buying from Auto Nation USA Houston and I was very pleased. Would buy from them again.

Elena was great!!! She was so persistent...very dedicated in putting me in a vehicle....I started off searching for one car, Elena made sure to make a great deal for me and my husband...I’m beyond grateful for her help!!! Please ask for her when you visit this dealership!!!

Everyone please come to autonation and ask for Mo. He was able to work magic with only 500 down!! Even with low car payments!!He’s the best!!

Great Experience ! Mohamed assisted with getting me the best deal with a great quality car . It exceeded my expectations - Highly Recommended.

Mo was polite and efficient.

Awesome place

great fast service Mo is a boss

Mo was very helpful and professional.

Great overall customer service i recommend Aaron

GREAT experience will definitely be going back in the future to buy my cars. When you get there ask for Brian, he really does care about the customer and wants whats best for you even though it lay not be what's best for him. Great salesman and great guy! Thanks AutoNation you made a stressful situation very relaxed.

Great customer service. Sales people are really nice! Clean dealership. Restrooms were spotless

Aurelio Morales was AMAZING. Finance was amazing. They got me everything I needed and wanted. Great experience

Overall straight forward. The rep I dealt with took the car for a spin to verify it was in good running condition, the put in data into their system to come up with an offer for the car. He also explained to me the factors that led to a lower offering- primarily from car fax report. So its a good idea to get a full carfax report for your vehicle before you go in to get it appraised. Despite having an overall pleasant experience I didn't like how long it took...I was there over 1.5 hours. So allow yourself extra time. All the employees inside the dealership did have masks on which I appreciated. Just have to remind folk to ensure both mask and mouth are covered. For indoor settings this is critical.

Very responsive. Made the process very pleasurable. Extremely fair deal.

My husband sold his truck to them. We had to pay over $100 to have it towed to Auto Nation. Then they cut him a check for $800. I think they could have gave him more. The body was clean. He went ahead and said yes to the check because we didn't have any $$$ to have it towed back home. Mark had excellent customer service and handled everything very professionally.

Emmanuel De León helped me find the perfect car! I told him exactly what I was looking for—a reliable, gas efficient compact SUV—and he provided me 3 options. He even drove one from another local Autonation location so that I could test drive all 3 options in one day. He explained everything in detail and was very transparent about pricing, fees, and taxes. He worked with me to get the best financing option that worked for me. I would definitely recommend Autonation and Emmanuel to friends and family looking to buy a new or used car!

Mo was GREAT AND HAD A LOT OF patience and he work very fast. And he got me a Great car. I give him a 100 not 10. Thanks Mo😇

AutoNation was attentive to detail, showed customer service, and open with communication when assisting me with getting a new vehicle. Aaron is personable, persistent, and polite. Overall, I know that AutoNation did a great job with getting me moving! Fred H., the sales manager, established dependability with a sense of old style customer service, which made the difference on me buying with AutoNation. The location manager was alert, aware, and greeted me several times every time I visited your store. Thank you again AutoNation.

Excellent sales and service. They made the buying process easy and enjoyable. If you're looking for a used our new vehicle, I'd highly suggest AutoNation USA, Houston. xxxx, I drove 3.5 hours just to buy from them. Their inventory and customer service is second to none!

Mohamed provided stellar customer service! Thanks Mo!

Very good service, they were able to solve efficiently Mr. Mo (sales department) and Mr. Juan (Fianacial department) ... super happy with my Honda crosstour 2014....Thanks a lot...!!

My name is Tammy Platt and I bought a Dodge Journey yo from AutoNation on 45 on the 5th day I had the car a week my sales rep called me ask me how was it going and I told her it was okay but the car was shaking and so she told me to bring it in and I told her I will bring that Monday but I have to work so I was unable to bring it so I brought it that Thursday evening I talked to Alexis who talked was very low was talking when talking me as a customers I told him how my car was shaking so bad when I get up to speed he told me that the service man we'll look at it after they looked at it he came back in with a price list and he told me that I needed to change the brake pads the rotaries I told and then I told him that I only had this car a week I should have to change the brake pads or the rotors on this car and then he told me that car was not under warranty anymore I told him how and I only had it a week so I asked him to go to his manager will talk to his manager his manager talk to him and the mechanic the mechanic told the manager that the brakes pad wasn't that bad but they need to be changed but he told me that it was bad but after talking to his manager things had changed so I was told to bring it in Monday to get my brake pads change I could not because I only have one vehicle so I have to wait till the next off day which is today Friday upon taking taking it their morning my brake pads 2 to be changed Alexis came and told me that when the mechanic was trying to change the brakes the callable had broken off so they had to keep it 2 service it but I tried to tell them that it was something wrong with that vehicle they did not believe me and I could have been killed in this vehicle cuz of the calaboose falling off which day should have checked it still looking at it and that's what they did it is very poor poor customer service they are given at AutoNation I have a brother and a sister has got a car from AutoNation and they're not having as much problems as I am so this is very unacceptable for me I am very upset about the service that I am getting this is my only means of transportation to get back and forth to work and I got the keeps bringing it in to get fixed I cannot believe this is happening thank you nothing mad Missplatt

Great experience! The salesperson, Mohamed, worked with us. We bought a "long-distance" car (we live in a different city), he helped us manage the risks and the transaction went very smoothly.

Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!! Good Good Great good job!!!!!!!!!!!!!!!!!!!!!!!

my salesman, aaron, worked very hard to help me and answer all questions.

Very good custom service and very helpful and friendly.

It?s good until we had to pick up our car. Not enough information on waiting on our car to get tint.

Was Satisfied with the overall buying process and service from Automation

Very good service . Staff was very helpful and kindly.

Its no secret that for a lot of people, car buying is one of the most stressful things to deal with. Especially in times like now with millions of people in the world are trying to deal and cope with Covid19. My best friend who hates buying cars and is extremely inpatient had to purchase a new vehicle for himself today, so naturally I was the person that had to deal with it for him as I have more experience and patients for it. I have never bought from Auto Nation before or dealt with any employee from auto nation, so I started my search with my friends needs in mind online yesterday evening. I quickly and easily found a car that fit my friends needs and selected more info on the car. Within 10min I received a call from my sales rep. Franklin Barrera. He confirmed the car I was interested in for my friend, I explained what my friend had to work with financially and that I didn’t want to waste his or my time. Franklin was understanding and scheduled us an appointment for 11:30am today. My friend and I showed up with everything Franklin had asked us to bring and had the car ready for my friend to test drive. While on the drive the finance department did their magic and once we returned to the dealership had the perfect offer right away NO BS, NO BACK & FORTH, NO TIME WASTED. My friend has the vehicle he wanted with the financial comfortability he needs. THANK YOU SO MUCH FRANKLIN!!!!! I will for sure be referring people and returning myself.

The service tech was very nice and knowledge of my problems.

David and John had great customer service , I was satisfied with my purchase and would recommend family and friends .

David and John has great customer service , I was satisfied with my purchase and would recommend family and friends .

I sold my car within 30 minutes. The quote was within $500 of expectation. The process was simple and streamlined.

I purchased a 2010 Infinity that had just arrived from another dealership. Sean Tombros was extremely helpful from the get-go with finding a car I wanted and even went to Sugarland to pick this one up so I could test-drive it. The vehicle arrived certified preowned from the other dealership and on the text drive it was noticed that several issues had not been repaired or serviced as required. Sean went out of his way to make sure we got those things fixed and even though I had to wait two weeks to get the car home, they fixed EVERYTHING. I was also given a free loaner to drive in the meantime. Sean is highly knowledgeable about vehicles and was terrific with suggestions and information regarding the Infinity.

Great customer service in service department

Average but could have been much better. I used to get offered a car wash after the service but for the last several services they always say they are too busy. Also, I had a nail in one of my tires and they did not offer to repair it although I told them I was losing air. I ended up taking it to Discount Tire right after the service, Discount repaired it within 30 minutes for me at no charge.

It takes two to make a good thing happen. This sales team held up their end of the deal. Mo (Sales) and Ed (Finance) treated me with respect once I walked in the door. Took me for a great test drive on typical Houston streets (if you live inside the loop, you know what I mean). Worked with me on a fair trade for my vehicle. Never overly eager to sell. Their patience while I did my inspections and research on the vehicle/VIN was appreciated. Option to purchase the extended warranty was great since it is covered/accepted by any AutoNation. Much better than CarMax (have bought twice from CarMax, hopefully never again). Do your research/homework, don't expect a dealer to tell you everything about that one car...set the expectation before you buy and let the sales team hook you up with the car of YOUR choice and great buying experience is in your future. Thank you Mo and Ed for your time. AutoNation USA Houston is lucky to have you.

Come shop with us we have the best no haggle Price and plus quality’s into are vehicles certification ✌🏾

i saw one of your commercials regarding buying vehicles so i logged on to your wed site and proceeded to enter my vehicle's information. The next morning a Adrian called me regarding my vehicle and he scheduled me a date and time so he can evaluate my vehicle. He was very professional and courteous. i then accepted the offer for my vehicle.

They were able to get me in and out in under and hour.

Professional and courteous. The sales representative I dealt with, MO, was helpful and ensured that he was able to meet the needs of the customer.

I filled app on line to make it go faster and when I got there nothing had been done

Adrian is a good guy and really connect with me during my visit

I was selling one of my cars which had been my daughters high school and college ride for many years. Adrian Loskot contacted me and was very helpful and friendly. He made the entire process enjoyable. He was friendly and courteous but also straightforward. He went above and beyond to accommodate me and get all the paperwork completed and done in only a few hours. Thank you and will surely consider you guys and Adrian for my next car sale or purchase.

Had a great experience here overall. Mo was our salesman and he was great to work with and made sure our needs were met and within our budget.

Excellent services. They help me all time. I am very happy

John Graves, auto advisor extremely helpful and polite

No was awesome I got what I wanted for a down payment I could afford, friendly service 👍

Online and telephone service was great. The waiting time is to long for preparation of the paperwork

Super nice follow up Still looking though

Outstanding customer service and I definitely will be back again soon

Professional and excellent service!

Excellent service! Even it took long time to process my loan, all the sales and manager and financial people waiting for us there until 10:00. Appreciate their responsibly and professional service!!

Not very good buying experience from this dealer. Customer service isn't there and staff is rude.

We sold our vehicle. Took about 4 hours but we left satisfied.

Great experience! I love my new truck! The whole experience was great! I will recommend purchasing from Auto Nation to family and friends!

Muy buenos servicios y buenos carros

!!! Nice place always!!!!

I recommend anyone due to the fact that the sales associate came to pick me up to get a car, but n one has contacted me back. This really makes me feel like I'm not important because I'm not rich enough. Everyone deserves a chance. God gives chances everyday, do people think about that? I guess not!! I just want a chance, I can prove to you guys that I'm capable of paying my car note each month. That's all I ask!! Wonder who's Christian's these days and who's not🤔 May God bless your hearts and souls on judgement day!! Have a great day ❤️

I recommend Stacey! She was the best. She made sure the car we purchased was working properly. The original car was damaged and she wouldn’t let us get in it. She knew we were purchasing a family car. So our kids would be in them. She even offered to go pick up a car for us at another dealership if she had to. She treated us well. Like I told my husband she was the only one working that day. She got in and gave us a call as soon as they opened and made sure we was in a car that day. My sister will be getting a car from her and anyone else I knows that need one. The time to get the paper work however was a little long. But that’s not on her. I will get my next car from here as well.

Yes and I have. They good

I so glad That I Decided to Try Auto Nation The Sales PEOPLE WERE Very Helpful I'm Enjoying my Buick Encore Thank You Guys for my Encore

My sales associate Stacey Williams was terrific. She was friendly and professional.. She filled me in every step of the way, even taking the time to explain the electronic features like the audio with Bluetooth. She took great care of me! I also all appreciated the no haggle price.

Best experience with a car dealer ever. The Houston 45 location was on point in every area. Zo, my sales rep was the greastest. We had a small hiccup,but he handled it immediately. Loved the outcome. AUTONATION...WHERE HAVE YOU BEEN ALL OF MY DRIVING LIFE?

Found a great vehicle and got a real good deal on it... at AutoNation in Houston on the North FWY- and also got some important perks at that location!

Love the car and the good folk at Autonation USA. Thanks Frank, Charles, and Walter for making this new addition to my family happen! Tops down...like literally with our new Wrangler!!!! Their "USED" vehicle is our "New"! Though we are schedule to get a deeper detailing...the car is a blessing and I thank God for directing us to AutonationUSA!

Se miran muy buenas ofertas me gustaria poder comprar un auto con ustedes en un futuro

It was caring /easy going /not pushy and fast to make your choice for you.They earned my business and made me feel that no other car dealers ship is better to meet my needs.Mr Craig my sale person and Mr Charles one of the managers made my day.l wish they had golf carts to drive you around such a large property it would make shopping easier.Thanks for the great car hunting experience of my life.??????????????

I pull up to the service area and was greeted by Timothy Brooks. He ask me how was my day going and what can he help me with, I explain to him my oil needed to be change and my tires needed to be check. He explain the different type of oil that was offer and suggest what would be best for my car. He often came to me in the waiting area to check and see if I was comfortable and if I needed anything to drink or eat. I was very impress with his customer service. He told me I need new tires for the front of my car and he offer the best deal for me due to my Financial situation, he also explain the warranty which made me decide to buy my tires from him. He is why I refer my friends and family to AutoNation because of his knowledge and great customer service. Timothy Brooks is Customer Service and I'm looking forward to seeing him for my next schedule oil change appointment

What i loved is i only dealt with one person an explained everything to me without being rushed into the process i will be dealing with John Graves on my next purchase.

Thank you Harshil and Ken for our 2016 Chevy Cruz! The staff was friendly and very professional.