Recent Reviews from AutoNation USA Katy

Moody at Auto nation was awesome! He was very patient and explained all options. No pressure at all! I left the lot with a car!!!😊

Came in to get an estimate for my 2014 F150… Brittany made the process quick and smooth! As well as quoted me higher than several other dealers. Highly recommend if your looking to sell your vehicle!

Everyone was very helpful. One of the best in Houston. They will beat all your offers.

This was my first time doing business with auto nation USA! I want to say I was absolutely impressed with the quality of service they gave us. Robert and Brittany were so helpful and very attentive to our needs. Great customer service. Loved how easy and simple this process was! Thank you Auto Nation USA Katy

Excelente atención.

The process was simple and I received top value for my vehicle.

Just Awesome! they match or beat anyone and everyone.

Paloma was great! She took excellent care of us and made sure we got a good car! In addition, AutoNation stayed open late to ensure that we drove off the parking late in that car that we really wanted. Overall, our experience with Paloma and AutoNation was wonderful and I highly recommend them!!

Paloma was great! She took excellent care of us and made sure we got a good car! In addition, AutoNation stayed open late to ensure that we drove off the parking late in that car that we really wanted. Overall, our experience with Paloma and AutoNation was wonderful and I highly recommend them!!

James is great! Good service

Very professional service. For the employees I did interact while selling my vehicle they did a tremendous and terrific service and I do extremely recognize Manny, Robert & Brittany. Unfortunately when we arrived there were some employees standing at the main lobby that they look at us and even if they noticed we were just arriving they never approached us to provide any help or support. Luckily we were there before and we knew who we were looking for, otherwise we could be standing there for few minutes before anyone could offer any help.

I was here to sell my car. The process was seamless and easy. Chris Tansiongco was very efficient and helpful. Compared to CarMax, AutoNation was able to offer a few hundred dollars more. I also got my payment via Zelle shortly after!

This was a great experience thanks to Roger! He was very patient and professional. Matched my price range AND was able to get all the features I was looking for! I recommend him for your next car purchase

Great total experience selling my car to Autonation USA. Brittany, Robert and all were very polite and professional and the process all took less than 1 hrs to getting the check. 5 stars

Roger Torres with Autonation in Katy made my recent car buying the easiest i've ever had. So roger had the entire trade-in and buying process down to a lil over an hour from start to finish. Not only was it quick, he was the least pushy BUT knowledgeable salesman we've dealt with. He had everything ready to go before we showed up and answered every question i had truthfully. 10/10 would recommend using this guy if you are looking for a vehicle.

I m very satisfied with the service. Brittany was very helpful and made my decision a lot easier. I will definitely recommend AutoNation!

Christian (sales associate) helped me find the perfect car for my daughter. He was patient, knowledgeable, and over all an awesome person to work with. My daughter loves her car. I will be back to AutoNation and work with Christian again when the time comes for my next vehicle.

Everyone Was Very Nice! Paloma Was My Sales Lady. Very Nice & Honest. She Definitely Tried Her Best To Get Me A Car. My Credit Isn’t The Best/ I Didn’t Have A Big Down Payment. So That’s The Only Reason! Go To AutoNation They Won’t Let You Down

Sold my vehicle to Elena and the team and the process was Quick and Paid instantly with the best offer!! Highly recommended. Thanks guys!

I worked with Manny Rosas to sell my vehicle . He was easy to work with and made the entire process stress free. I would definitely recommend him and this dealership to all my friends and family.

Thank You Jason Stokes. You provided prompt service through our whole process with the bank

Manny here on I10 and Katy is an awesome guy to work with.

Dom (If not mistaken,Dominique) was a great salesman. He greeted us the moment we went into the Dearlership. When we mentioned any concerns, he was quick to address them with no hesitation. Very straightforward and didn’t try to hide anything about vehicles. Worked with us when the price was a little out of our budget and overall a great guy. Helped us find the best vehicle, specifically tailored to our needs, showed us different vehicles till we narrow it down to the one we liked, was extremely helpful in explaining the process. He answered all our questions and worked together to make the best deal possible. Definitely recommending AutoNation!! Thank you 🙌

Roger was extremely helpful this weekend with the purchase of our truck. He made the process enjoyable. This is our second purchase through AutoNation - both seamless.

I had a great experience at AutoNation USA, Brian Rollins answered all of my questions honestly and went above and beyond to get me in the vehicle I was looking for!

Paloma was great! She took excellent care of us and made sure we got a good car!

Drove 45 minutes to see a truck that they had in inventory. Guy showed it to us and turned out it had no catalyst and it was going to auction. Guy showed a few more. Picked another one. Waited to see it and salesman said it was in the shop to replace something. We were there for almost 1 and a half. Not a great experience for my first time. Salesman was pleasant though.

Thanks so much to the greatest sales guy Jeff making my dreams come true with the perfect car

Very grateful for the help, an excellent treatment from the seller, in this case Cristian Álvarez, highly recommended since he helped us throughout the purchase and post-purchase process!

If you want or need the right car , Anthony is your guy .. very respectful & great at conversation, will get you in the right car

Had a great experience here. Moody was helpful and patient throughout the whole process. Would recommend giving this place a shot if you're looking for a car.

Omg lets start by saying the customer service skills Dom has exceeding my expectations. Not only did i get the car i wanted, i was treated wit the upmost respect, got a banging deal on a nice suv and was assured if i wasnt satisfied a refund is granted. But i wont be needing that because i am beyond satisfied. Thank you Dom!!!! Thank you autonation !!!

Omg lets start by saying the customer service skills Dom has exceeding my expectations. Not only did i get the car i wanted, i was treated wit the upmost respect, got a banging deal on a nice suv and was assured if i wasnt satisfied a refund is granted. But i wont be needing that because i am beyond satisfied. Thank you Dom!!!! Thank you autonation !!!

I came here looking to sell my car after trying all day to find the best offer for it, came in and Brittany was super helpful and was able to beat the offer Carmax gave me and Zelle’d me on the spot. She couldn’t have made it any easier, definitely recommend.

Elena Jarquin Lopez at AutoNation USA Katy was able to get our Member's car title submitted and accepted by the corporate office so quickly after 5PM that we received payment and made it home before dinner time! Thank you, Elena, for your professional attention and diligence. I will definitely recommend our members to your location!

MoodyBuen servicio gracias por su atención ya

I never knew how easy it was to sell my car especially with the help of Brittany. She was amazing, patient and super helpful with my visit and even zelled me for my car on the spot! Will definitely recommend!

so i was working with brittany. and let’s just say she was absolutely amazing. I was selling my car and she was just a really easy person to work with and i sold my car pretty easy and fast. So if you are selling your car i definitely recommend calling Brittany Voyles. Thank you very much🙏.

Alex was really kind and worked with us to get a truck with good APR. The front tires were kind of worn out but Alex got it replaced for us and took care of other things like the battery for the key. I highly recommend this dealership. Thanks Alex!!!!

IC was a great salesperson, so professional and knowledgeable!! I highly recommend AutoNation Katy!

I’m so happy with my new car the sells Christian guy is really good he help me finding the right vehicle for me couldn’t be happier he’s very professional.

Hands down the best place to sell your car! Thank you so much Manny!!!!!

I recommend my salesman Brian Rollins he was a GREAT help, he answered every concern I had and he worked his hardest to get me into my vehicle.

Went to purchase my first car with the help of Dom and Richard, they found exactly what I was looking for and were very patient and helpful. Will definitely be back in the future! Thank you guys!

Brian Rollins and the AutoNation team made buying my truck so simple and easy. I’ve been to several dealerships and experienced other salesman but coming here has been the best car buying experience. Brian is a great and honest salesman. I recommend anyone to visit him and AutoNation USA.

Christian and the team took great care of us. They took the time to address all the questions we had to pick the right car. They also too care of thr minor defects the car had unlike other dealerships where they try to nickel and dime. This is our 5th car purchase at autonation. We just love the professionalism we get from them. Thank you Christian, Roger and Dom.

Muchas Gracias por su atención en especial a Paloma Fue de mucha ayuda para tomar mi decisión por la Jeep 2013

Mrs. Paloma was a very big help & very friendly & just gave the best overall experience that you can ask for. Thank you so much Mrs. Paloma!!

Salesman worked for us for several hours even after closing to finish the sale. The Katy location has 5 stars from us!

I came in and told Gary Phillips what I wanted he was very knowledgeable about the inventory found me my dream car. I am very pleased with my purchase

Gary Phillips was a great help!

Mr. Gary Phillips was very professional and very knowledgeable. Excellent customer service. Thanks

My faith in humanity was restored when the manager at Autonation USA put me in Alondra’s hands. She was professional, patient, compassionate, efficient, attentive, and delivered amazing customer service past the initial sale of my used vehicle. Make no mistake, my 5 star review is strictly for ALONDRA and is in no way, shape, or form to be misconstrued as a review of Autonation USA. The company boasts a policy in large bold print that “backs all their vehicles to meet some great standard & you can return a vehicle, no questions asked as long as it is within a 5 day period or under 250 miles”. Beware of the small print that nobody mentions or kindly reminds you when you’re bringing back a vehicle is that they only allow you one trade in during a 12 month period at any Autonation dealership. In my opinion, the small print completely negates this policy. Bottom line, my advice is 1-to ask for Alondra at Autonation USA and 2-to invest $135 for Ray (my mobile mechanic) to meet you at the dealership to do a pre-buy inspection report before you sign anything! I’ll post my his number in another comment. He was GREAT! Thank you Alondra!!

Fantastic experience! Mahmoud was very respectful and knowledgeable. He spent enough time showing us two cars. No pressure and No rush!. I appreciate the great service :)

I came in and told Gary Phillips what I wanted he was very knowledgeable about the inventory found me my dream car. I am very pleased with my purchase

I came in and told Gary Phillips what I wanted he was very knowledgeable about the inventory found me my dream car. I am very pleased with my purchase

First time with Roger . Attentive, communicative, and maded he process very smooth. Definitely ask for him at this location! And I will back for next car.

I came in and told Gary Phillips what I wanted he was very knowledgeable about the inventory found me my dream car. I am very pleased with my purchase

Alex C. was very helpful and attentive! Emmanuel made us feel comfortable and answered all our questions. Happy with our purchase!

My salesmen Icy (full name: Ifeanyichukwu Nwadei) is very professional and helpful. If you are looking for someone to assist you with the car buying process, he is your man.

We’ve worked with Roger in the past and are excited to get our next vehicle with his help. Attentive, communicative, and always makes the process very smooth. Definitely ask for him at this location!

This is one of the best dealerships that I have experienced. Richard was so accommodating I went there looking for a car for my daughter and he made my daughter dreams come true! Richard and the rest of the staff are very nice people!! Thanks Richard and the AutoNation family!

Gracias a Anthony por ayudarnos, excelente atención muy profesional su trabajo nos Dio todos los detalles, no dejo pasar nada muchas gracias por ayudarnos a obtener nuestro carro 👌🏻👍

The process was smooth and the staff was friendly and efficient

Alana was a great help!

Efrain was very helpful and answered all my questions. I left happy and satisfied

Brian Rollins was assigned to me in getting a vehicle. He went out of his way to serve me in the car I wanted. There were a few adjustments that needed to be made and Brian, without hesitation or extra charge, took care of it. If you go to Auto Nation look for him. You won’t regret it.

I sold my truck and the process was fast and easy without any pressure and at a fair price.

Elena made the selling process easy and fast. She is truly the best at what she does and gives you the best price for your vehicle. If you’re looking to sell your car ask for her, she’ll take great care or you with the best customer service.

Auto Nation USA Katy has a wide selection of cars, great lobby area for customers and great service. I would recommend Alex Cumi (Sales Specialist), He is very professional, has great customer service and super accommodating and patient during your car shopping experience. Great customer service! Thanks Octavio

They offer great quality cars and reliable deals. The customer service I received from Jefferson was amazing, he was always attentive and helpful. Definitely im not going to buy anywhere else but here.

Easy fast process thanks to Alondra

Had the pleasure to work with Elena buying my car and let me tell what a stress free process this was!! Thank you!

James here at Autonation was a great help! He made the process smooth us getting a car for my son. Come see him!

I sold my Charger Scatpack with Robert's assistance. Experience was very good. Very professional and courteous team.

Christian Alvarez helped me through my car-buying process at AutoNation. The whole process was seamless because of his professionalism and attentiveness. He brought me several cars to test drive and knew details about each one. He kept me informed when my paperwork went through finance and waited patiently when I left to make a final decision. He was very responsive when I texted him. I would return here to buy a car in the future because of his awesome service! I highly recommend Christian A. to make your experience at AutoNation a positive one!

I was selling my truck and the process went nicely

I came here to sell my vehicle. Brittney and Robert were both wonderful. The process took some time but patience is a virtue. I’ll definitely consider coming to Auto Nation in Katy to purchase a vehicle in the near future.

I had a very pleasant visit with Mr. Brian Rollins. I was a bit hesitant coming in today because I have never had a good experience at a car dealership. This was a pleasant surprise! I literally thanked him for not being an obnoxious and aggressively annoying sales person. I look forward to visiting again in the near future. Thank you.

I got great service from Syed. He was very knowledgeable and had a great attitude.

2nd purchase at Autonation. However 1st at the katy location. Amazed by the staff specially my sales advisor Moody was amazing. He helped us through a very complicated trade in process. Went above and beyond our expectations and got us an amazing price on our trade in. Thank you Autonation team

Alex (my sales specialist) and Alan (my finance specialist) were TOP NOTCH!! I bought a truck last week after seeing it on Auto Trader. My experience was an 11 out of 10 all the way through. These guys were awesome to work with from beginning to end. Thank you AutoNation Katy!!

Paloma was great. I had a really good experience buying a car from here. She answered all my questions and addressed all my concerns. She made the process smooth and easy.

Roger really made the process as smooth as possible, and made it a welcoming environment!

Alex Cumi is a great salesperson, I would recommend him to any of my friends and family. Very throurough, great communication and fast service. I've known Alex for a long time and would recommend him to anyone.

Alex (my sales specialist) and Alan (my finance specialist) were TOP NOTCH!! I bought a truck last week after seeing it on Auto Trader. My experience was an 11 out of 10 all the way through. These guys were awesome to work with from beginning to end. Thank you AutoNation Katy!! Bryan R.

Brian Rollins helped my son buy his first nice car. He did a fantastic job of offering suggestions and answering our questions. Great job Brian!

Roger was amazing. I went to autonation to look at a Tacoma having the intention to look and we work out some numbers and they got my payments to where I wanted to be and now I’m driving a new Tacoma !!! Amazing service definitely will be a returning customer

Highly recommend AutoNation USA Katy to anyone looking to purchase a used vehicle. All of the staff were kind, courteous, and very respectful. If possible, try to work with the salesman I.C. He is knowledgeable about many things automotive and easy to work with.

Good customer service definitely worked with to make sure I left with what I wanted. Shoutouts to Jefferson the sales good dude.

When we entered Autonation USA for the first time everyone greeted us with a smile and a warm welcome. Efrain was the person who helped us with the whole process, we test drive couple of cars that he knows it’s great but then we were denied due to lack of evidences/requirements which we totally understand. Efrain did what he could do and we said will come back when we have our documents. He kept our file just in case we come back, he contacted us again for a follow up and we totally appreciate all the efforts he did for us. When we came back for the 2nd time we contacted Efrain and booked an appointment it was an easy and smooth process. He gave us the best car deals that is within our budget and wegot a Nissan! we love it! Efrain is professional, knowledgeable, patient (coz we brought our lil one) and provides great customer service. He will do everything what is best for you. Thank you E!

I recently bought my 2016 Chevrolet Equinox from Efrain at Autonation USA Katy. He made the entire experience hassle free from start to finish. I was able to get a really good trade in value on my old car and was able to drive off the lot in my new car the same day. I'm really satisfied with my experience and definitely recommend Efrain to anyone looking to buy a car anytime soon!

My husband and I, had an amazing experience at Auto Nation USA Katy. Thank you to our salesman Moody. His knowledge, and professionalism, made our process smooth. He even came in on his day off to get us into the car we really wanted. If you’re in the Houston area and looking to buy or trade, ask for Moody, he will get you taken care of!

I recently bought my 2016 Chevrolet Equinox from Efrain at Autonation USA Katy. He made the entire experience hassle free from start to finish. I was able to get a really good trade in value on my old car and was able to drive off the lot in my new car the same day. I'm really satisfied with my experience and definitely recommend Efrain to anyone looking to buy a car anytime soon!

I had a wonderful experience at Auto Nation, purchasing a vehicle. Great customer service & great car deals ! Employees are very attentive as well. I highly recommend this dealership.

Great hassle free services! From setting up my appointment to meeting Brittany and Elena in person, the whole process of selling my truck was outstanding services. Everyone explains what they are doing or going to do. I would strongly recommend!

Thank you Kyler! I truly appreciate the service you gave my family💞

Exelente! Muy buena ayuda de principio a fin. Nuestro agente de ventas Jefferson siempre fue muy profesional y amable. 100% recomendado

My son went to Autonation USA Katy to buy a car and his salesman was Brian Rollins. He did a great job helping my son purchase a vehicle. He didn’t take advantage of him being a first time buyer. He made his first buying experience great! Highly recommend Autonation and ask for Brian!! Thanks Brian

Gary Philips went above and beyond to help me find a vehicle! Such great service and left this place with high satisfaction of my new car! Recommend asking for this guy!

We had the best experience at AutoNation Katy this week! Working with Brian Rollins as our sales representative was so wonderful and a personalized experience. Top notch! He made me feel very comfortable the whole time and was 100% transparent about everything with the vehicle. We are very happy customers! Everyone we encountered at the dealership was so friendly and helpful from the front desk to the finance department. I highly recommend Brian and Auto Nation for your vehicle needs!

Want to give a big thanks to Brian Collins for his time, dedication, and knowledge he was able to show me some cars. He never pressured me and explained every detail of the cars I wanted to see. Autonation really have honest and friendly employees! Thank you Brian Collins for your dedication!

I would like to commend Christian Alvarez for helping us all the way to purchase the car that we want. He is truly an asset of Auto Nation USA. He is so approachable, kind, soft spoken, and he assist us to choose the right vehicle for us. To his manager I would like to congratulate for having Christian Alvarez to your team, Christian deserve all the credit for us choosing Auto Nation USA. God bless and more power to all of you. Truly yours, Rosanna and Jose Bintigao.

I didn’t do a deal with AutoNation, the people that I contacted were honestly amazing and not pushy or overbearing. I first spoke with Dakota who nice, professional, and Knowledgeable, he passed me over to Dan and Dan was great, straightforward, professional and super helpful. I was also contacted by Roger who stayed in contact with me and made sure my questions were answered. I 100% recommend you speak with anyone I’ve mentioned.

My husband and I had a great experience with working with Roger. He was super helpful and provided so much information. We could not have been more thankful for Roger.

RJ was very knowledgeable and helpful throughout the entire process. Go see him if you're in the market!

Helpful team.. really cares about the customer and great follow up by Justin

My experience with Roger was absolutely amazing! He went above and beyond to make sure I was taken care of. Definitely found my go to salesperson from here on out.

Greatest place to sell your car,excellent customer care with outstanding sales team Robert Merchant, Brittney are great team

Service was outstanding very helpful couldn’t have asked for better!!! If you going to Autonation ask for Richard!!! He’s Awesome!!!😊😊

This was the BEST experience we have had in a while Mr.IC,He was NOT arigant or pushing to make the sale,very pleasant to work with,Thank You Very Much,,,,,And Mr.Will to wrap the whole thing up,I will definitely be back for our next vehicle and mention it to friends and family.

Roger, the salesman, involved in the sale of a car to my daughter was a true professional from the beginning to the end. He made sure everything went smooth and kept me and daughter informed throughout the entire transaction. I would definitely recommend Automation USA Katy to a friend or relative.

They told me it was a 1 hour process, but I was there 2.5 hours. I can handle the truth. I did get a fair offer. Very nice staff, nice dealership!

Christian A. was very helpful and attentive during my purchase. He made sure to follow up and answer all my questions in a timely manner.

I was greeted by Syed as soon as I entered. I told him from the very beginning that we are not interested in buying for few months and are just here to look around. Syed showed us vehicles that we weren’t interested in and took us on a test drive. I loved the experience and the way I was treated at this dealership. I will surely return to this dealership whenever I am ready to buy.

Jason was amazing! His customer service was outstanding! He walked me through the process of purchasing my car , step by step. While I waited to see the finance person, Jason checked in with me to see if I needed anything. I would purchase a vehicle from him in the future.

Best Experience I've had hands down while purchasing a vehicle. Gary went above and beyond, and made sure that I got the absolute best car for me. It was a quick an easy process. I was never unsure about any part of the purchase, and he made sure that I understood everything. Thank you Gary at AutoNation USA Katy!

My husband and I had a great experience buying his truck at AutoNation Katy. Roger Torres was wonderful to work with and so helpful with our questions and concerns. He made the whole process easy and painless. Highly recommend asking for Roger! Also thank you to Jhan Gonzales for his help with the finance. Very happy with our purchase!

I had an amazing experience with Richard! He went above and beyond making my car buying experience stress free. His attention to detail was very thorough and exceeded my expectations. I highly recommend Richard and Autonation!

Richard was simply awesome. AutoNation had many options with great pricing even during this time. This was our second purchase with Richard and AutoNation USA Katy

Efrain heroes me with my last purchase. Made everything super easy.

Efrain is amazing, goes above and beyond. Helped with answering all my questions and patient. I didn't feel rushed or haggled. Communicated all correspondents directly to me. Will def be purchasing future car through Efrain.

Friendly and professional Sales Person. Alex C , make the process very Easy I’m happy we my Purchase . Safe Autonation location on katy Texas.👍🏼👍🏾

Everyone greets you with a smile as you walk in. Sales paperwork Transaction was smooth and easy. Initial Sales experience was not great, HOWEVER, give AUTO NATION USA- Katy the opportunity to deliver on their satisfaction promise and they will deliver. I can sincerely say I am 1,0000 star satisfied with my vehicle and secondary purchase. Thank you Efrain W. For literally & honestly up selling me into a vehicle that I love!! For following through with immediate responses to ALL of my inquiries. Thank you Dan & Eric for upholding the Auto Nation USA promise!!!! Highly recommend giving AUTO NATION USA- Katy an opportunity on your next vehicle purchase!!!! Todos el personal te recibe con una sonrisa en sus rostros al entrar. La transacción de venta es fácil y sin ningún contra tiempo. La compra inicial no fuel muy agradable, PERO, al darles una oportunidad a AUTO NATION USA- de Katy de haver honor a su promesa de satisfacción ellos cumplen. Sinceramente puedo decir que estoy mil estrellas de contenta y encantada con mi segundo vehículo. Gracias a Efrain W. Por su amable trato y sobre todo por literalmente y honestamente venderme in vehículo mejor del que pensé en comprar. Por darle seguimiento a todas mis comunicaciones de manera inmediata. Gracias a Dan y Eric por sostener la promesa de satisfacción de AUTO NATION USA- De Katy. Altmanete, recomiendo que le den una oportunidad y compre su próxima vehículo en AUTO NATION USA de Katy!!!!

Great customer service!! As soon as I walked in Syed attended me very quickly. Very professional, polite and communicative, he helped me pick out the right truck that fits me. I enjoyed my time at AutoNation definitely telling all my friends about AutoNation!! I’m very happy with my purchase!

Second time buying from AutoNation, first time at this location! Everyone was friendly and great to work with, location was very clean and welcoming. Big thank you to our rep Roger for being patient and getting us to our magic number on our trade in. I would 100% purchase another vehicle from him! Highly recommend! And also great to work with Alan on the finance team!

My wife and I had the pleasure of working with Roger Torres. He was immensely helpful and knowledgeable on all facets of the process and it was clear he has a conviction for helping his clients find the vehicle that best suits their needs and budget. We could not have been more thankful for Roger's assistance and will be back wherever he may be!

Great place to buy cars , I am a out of state customer and found the Porsche 911 I want . After talking with them back and forth the sell man ( Torres rober) was great to deal with he answered all mine questions and helped me seal the deal with super great price .after the deal was done I flew into Houston airport and Torres rober picked me up from the airport to their dealership .all papers works was done in an hour .I highly recommend this place for your next vehicle search ...happy buying!👍

Jason Stokes is the best salesman I have ever had the pleasure of working with! He was direct, honest, and very professional throughout my buying process from start to finish and saved my wife and I a lot of time! Ask for Jason Stokes if you want to buy a vehicle from the best!

Rob M. was very attentive and professional. He’s down to earth, enthusiastic and understands the value of time, customer’s needs and able to make the transaction as smoothly as possible. Highly recommended!

Hi, I bought a car last weekend in Autonation USA Katy and I am grateful with them I received an excellent service, specially from Mr.Jefferson Barrios. Thank you so much.

First time buy a car from Autonation USA Katy .great experience everyone was nice, specially my salesperson Alondra . She is a very nice person to work with,very helpful and gives the right opinion.she make my procedure to buying car easy. Thank you Alondra

First time buyer, and Jeff help me a lot. Looking for financing, he took his time to find as many options he could. I ended buying an Armada on a great deal. I definitely recommend him.

Our sales Rep. Paloma did an amazing job taking care of our needs and the purchase of a truck. It was quick and easy straight to it! Highly recommend her for your next car purchase in AutoNation USA in Katy

So my issues have been fixed and I definitely appreciate that. The manager definitely went out of his way to ensure that I got my trunk mat! Thank you. I just wish it would have been right from the beginning but I guess it’s better late than never.

Robert Merchant was great to work with and the whole process took less than 1 hour.

Moody was great with me! He was able to help with all the questions I had regarding the vehicle we wanted and made sure we got the vehicle squared away! Thank you guys!

I inquired about a Toyota Tacoma recently and was lucky enough to work with your sales guide, Roger Torres. He was extremely helpful and accommodating, as well as knowledgeable. I'm looking forward to continuing to work with him in the future so we can find a good fit for a truck!

IC was my salesman and he worked his magic to get me into a car , he was super nice and very informative, and he was honest about the car and the sales prices , 10/10 definitely recommended you get a car from auto nation and i recommend you talk to IC .!!!

Anthony Hernandez is great. If you go and purchase a car from AutoNation USA Katy ask for him and you’ll be in great hands

IC was the BEST salesperson ever! I will recommend him to everyone I know that buys a car. He exuded excellence from the time he introduced himself to me until I found the perfect car for my son, and I was picky!😊 He didn’t stop until we found the right one. IC I appreciate your amazing patience and professionalism! When I am ready to buy a car again I will be looking for you!

Alex is a wonderful team manpower to work with! I will not be buying a car elsewhere. Quick, easy, effecient and hassle free for busy people. Coordinated my pick up perfectly and actually look forward to my next purchase experience with this team!

Great job! Brittany made it a smooth and easy process to sell my car. Definitely recommend

Alex is awesome. If you are in the market for a used vehicle, go see him.

Brittany Voyles provided an absolutely great customer experience. She was very professional and went out of her way to ensure the transaction was done expeditiously taking into consideration my unique time constraints. I cannot thank her enough!

Thank you Autonation everyone was friendly and helpful! But a HUGE thank you to Alex C. for helping me, definitely will be recommending family and friends! 🚗😀

Alex Cumi is one of the best out there! He understood my financial needs. He guided me in picking a car designed for me and worked to give be the best price that is comfortable for me during this inflation. Definitely ask for him! Thank you Alex!

I chose Auto Nation at 15625 I10W in Houston, Texas to sell my car. The process was easy, quick, and professional. I especially want to call out Brittany Voyles who was my Vehicle Acquisition Specialist. She was not only friendly and professional, but she knows their process to a 't'. I recommend giving her a call.

Great Buying experience from Syed. They provided a very smooth buying process. I liked really liked how pricing was upfront.

Overall a good experience. I would give 4.5 stars if allowed. 5 stars for Roger Torres who facilitated the purchase of the vehicle and was thorough with communication through every step of the process and listened to our needs while doing everything he could to make sure we got what we needed. The half star deduction and my only “complaint” and I use that term very loosely because it’s a minor one was that the finance department and policies for AutoNation as a whole apparently make it difficult to use outside finance options, again not that big a deal but we would’ve preferred to use our lender. All in all still a good experience and I would definitely still recommend them if for no other reason than Roger but the rest of the team worked diligently to help us as well.

Great experience all around. My salesman Christian was the best, had me approved before I arrived at the dealership. Everything was smooth & quick. Christian took care of everything and was very attentive.

Moody was very informative and such a great and awesome customer service I would recommend him for a great experience!!!

My experience at AutoNation was great we were greeted by Jefferson Barrios and he helped us out a lot with buying an excellent car that we fell in love with.

Brian at autonation helped me buyout my lease and put me into a great infinity. 5 stars all around the books! If you are on the fence…This is your sign to buy from them

Great working with them thebprocess was super simple and easy wod definitely do business with them again

Love this location! Ask for Richard he took care of us, great customer service. We purchased two vehicles, smooth process. If your looking to purchase a vehicle, look no further Auto Nation USA Katy rocks!!

Really good experience working with Roger Torres. Straight shooter and respectful.

I would like to thank Mahmoud (Moody) for his help, selecting a convenient car for me that attracted me to purchase it I recommend future customer to communicate with him, I trusted him and you can too

Excelente Servicio, encontré el auto perfecto, algo que estaba dentro de mi presupuesto y necesidad, solicité un asesor que hablara español, el asesor 5 estrellas al igual que su manager, se los recomiendo. Gracias Cristian Alvarez

My experience was awesome. I ended up being put in a vehicle of my choice w/ great benefits

Go to AutoNation USA Katy and ask for Christian - he is the best. He asked the right questions, spent a lot of time listening to what I was looking for, and found the perfect car for me. We got a deal done, and I'm thankful that Christian walked me through the process with ease and confidence. If I could give more stars then I would. Highly recommend to all!

Got a good price to my used car and the process was smooth

Great service Brian Rollins went above and beyond to make this a great experience

Thanks to Paloma Chavez for getting our new vehicle, we highly recommend her when looking for your next vehicle. She was nice and amzing through the whole process.

I originally bought my car 2 years ago from auto nation. Decided to sell my car due to the great offer I received. When I initially when to get more information, Brittany provided me with so much helpful information. I made my final decision to seek my car and Brittany ensured the process was smooth for me. Will definitely be back to buy another car with auto nation when the time is right!!

I recommend this dealership. Good prices👌🏽

We went super late like last minute so I know it must’ve been annoying for them but the sales rep Anthony was really pleasant and helpful. I know getting my car financed was not easy but he was really patient. Ask for him when you go here!! Update: Actually I gotta give y’all 5 stars for that performance y’all gave me when I bought the car, cause now it’s like a week in the shop lol Update once again: my car is ready and Anthony was cool, but the managers. A+ useless

Quick easy and affordable. I had a good time dealer's were friendly and resourceful.and I walked out with a good car.thnx autonation!

Jason Stokes had been working with my daughter searching for a truck she liked (he bent over backwards) finally found what she wanted and I also found a car for myself. Needless to say Jason was more than helpful. I would recommend Jason and Autonation to anyone looking to buy pre-owned with no haggle pricing. Their financing is just as enjoyable. (Effran Bryant) was a pleasure to work with as well.

Alan was very kind and helpful throughout the entire process. We did not end up purchasing a car from AutoNation, but he helped us look at several cars, was informative about them, and was not pushy. I much appreciated his honesty and kindness.

Service was good initially but then I felt misinformed on some info with my warranty. We were told that our warranty kicked in as soon as the deal was made. Well we ended up having to use the warranty a week after purchasing a vehicle because the compressor was going out. And couldn’t file a claim because the warranty wasn’t showing up in the system . Called Autonation twice in a two week span and no help.

Robert rocks

I recently visited this Autonation location over the weekend looking for a used car to buy asap. While I ultimately did not find the car for me at Autonation, I had a great buying experience with Alan. He was very kind and personable, as well as knowledgeable about what to look for when buying a previously owned car. I appreciated how patient he was, and I never felt pressured or anything. This was a way better experience compared to what I’ve encountered at other dealerships in Houston.

I kind of like the way they designed the place. You know it's 100° out there and the water they offered me must have been only about 70°. Well the air conditioning was working though. Oh yeah so I went to go look at a car and it was not ready to show. I had to take a triple take because that car didn't look like the one in the photos. I think there was grape jelly on the seat belts in the back seat. My sales associate Alondra was a beautiful thing..... I had a great time. I'm going to stop in tomorrow with some peanut butter.

I want thank Roger Torres for helping with getting the truck I wanted. He is an excellent sales rep.

We had a great experience with Roger at Katy AutoNation. He stayed late on Friday night to ensure we were satisfied with the details of our financing. We had to come back to pick up the vehicle. He knew we were traveling a long distance, so he offered to fill the tank completely to offset the cost and inconvenience. This is our second experience purchasing a vehicle through AutoNation, and we will definitely purchase more in the future.

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I went to auto nation to sell my car l had an excellent experience, Brittany was amazing in helping me sell my car and did a great job. Thank you so much Brittany. I am so happy. Auto nation is the best place to sell cars

They gave me the easiest experience to sell my car and gave me the best trade in value for my 2015 Camry. I will definitely sell my next car with them

I submitted an inquiry online about a car on the website and got an answer shortly that it was available and we set up an appointment to come see it. Efrain was really helpful and friendly, and spent time getting to know what we were looking for, and Jhan worked at getting us the best financing possible for our offer. Thanks, guys!

I was very pleased with car buying experience at Auto Nation. My sales lady was Poloma Chavez, and she was very helpful throughout the entire process....!!

Alan Schmitt salesman at AutoNation USA in Kathy, Texas is a excellent sales person. He is honest, professional, knowledgeable, friendly, and understanding. He sold me a vehicle and I would highly recommend him to anyone in need of a vehicle.

We recently purchased a 2017 Mercedes GLC 300 from Auto Nation. Brian Rollins went above and beyond our expectations to make sure that we were completely satisfied before we left. He is the type of salesperson you can only hope to get when buying a vehicle. We highly recommend Brian Rollins if you are ever shopping at Auto Nation Katy.

Moody was such an amazing host from the moment we stepped into the autonation Katy store to the moment we left! He helped us find not one, buy two vehicles for our little family. 10/10 we recommend Moody! Such a respectful and helpful guy.

I couldn’t wait to call and tell the General Manager about the phenomenal service of Gary Phillips. Unfortunately, my financing didn’t work out, however he was determined to find me a car. He actually drove me and my boys around the lot to look. He went above and beyond. He is currently still working on getting me into the car of my dreams. In this day and age it is a rarity to find such amazing, genuine customer service. I highly recommend anyone to shake this man’s hand and let him sell you a car.

Alan Schmitt is by far, hands-down, bar none undeniably the absolute pinnacle of The Consummate AutoMotive Sales Professional, of whom, those who dare try, will inevitably be weighed, measured, and found wanting- Every. Single. Time. His laser sharp focus of attention to detail is simultaneously refreshing, and completely unsurpassed…nay, unsurpassable. Once I had my vehicle of choice selected, he literally took care of everything down to the point where I simply walked in, signed my documents, and was given keys- all under an hour. It was quite possibly the smoothest, easiest, most simple, hassle-free, stress-free automotive purchase ever experienced or known in the history of car buying experiences, where we still hear the faint echos of sheisty, unscrupulous car salesman trying to shove you in anything that profits themselves. Alan is the apotheosis of Professionalism, and quiet frankly, an all-around superb human being. Go Bills!!

None

Everything was fast, fair and seamless.

Great facility honest people with knowledge to get task accomplished. They make selling your car a breeze . I found Robert Merchant to be extremely helpful and courteous. Will definitely recommend this place to anyone selling a car

Richard was was very helpful and a great sales person Very professional in his line of work went above and beyond i highly recommend richard

Great customer service Robert was a great salesman

Alan is the best! We bought a vehicle there last week and couldn’t be happier. Usually at a car dealership you feel pressured into getting a car the same day and walk out exhausted and having overpaid. THIS IS NOT THE CASE HERE! We told Alan what vehicles we wanted to look at and he had them pulled up to the front within 5 minutes to look at and test drive. We were very clear about our budget and we walked out with the exact vehicle we wanted under budget! They gave us top value for our trade in and the whole process only took a couple of hours. Thanks Autonation and Alan for being so great!

This is my second car to buy in the past three months from Jason Stokes at Autonation Katy. I highly recommend Jason as a top tier professional. I stopped short of describing him as a salesman (although he is), because I never felt like I was being sold on anything. Jason took the time to understand my needs, and was patient enough for me to find the right car for my needs. The dealership was honest and up front on all costs and additional coverages and plans they offered, without forcing them into the sale. This was not a good experience, it was a fantastic experience. Thank you Jason, I hope you're still around the next time I'm in the market for a new car.

Worked with me to find a solution to a problem that came up. Big shout out to Moody for making sure that everything turned out great. Makes life a whole lot easier knowing you’re buying from a dealership that you can trust.

Very sweet kind person! Went above his means to make sure I was a satisfied customer! Will definitely recommend him to family and friends!

From the moment we walked in we were immediately greeted with a smile. Alan was amazing in helping us get the best deal on our new car and did a great job on walking us through every step of the lengthy process. Thank you so much Alan! We are so happy with our purchase.

I went to another dealership and I just wasn’t happy with the service so the next day I came to AutoNation Kia. I had a really good experience with Brian Rollins. He was patient, not pushy, and took time out to talk to me besides cars to be more personable. I 100% recommend AutoNation and if you can work with Brian Rollins, go for it!

OMG I got my car when I thought I wasn’t!! And then I got the best advice from Robert Azango??? What more could I ask for???

Read everything in your contract!!! They added 15 thousand dollars to my contract without my knowledge and without saying a word to me about the charges!!! My fault for not reading everything, we had been there for 6 hours and it was late at night , we were just wanting to finish the deal ang go. I believe they saw that and took advantage. Update...I have had a few minor issues with the vehicle, my salesrep Brian has went obove and beyond to make sure these issues were taken care of with no cost to me , he has definitely made me feel better with the situation , changed my review from 1 star to 3 based on my reps actions after the sale

Highly recommend !

Richard at Auto Nation USA in Katy tx is the best salesman I've dealt with and im a salesman myself no need to haggle truthful and understanding 2 thumbs up on his service if your looking for a great deal and experience go see Richard

Auto Nation is the place to buy or sell cars...hands down. They will get you much more than any main dealerships or places like Car Max would offer you. Go and see Robert, he is the manager in charge of the purchase. He is a great guy and the folks there are very friendly. By the way the whole process is smooth. You will get you money paid via zelle in a matter of minutes. I was super impressed.

Gary Phillips is a beast! He gave me ans my wife his word that he would get the deal done and he did! Even shocked us on the intrest rate. Ephraim is a beast too! Great team. Great Service!

Brittney and her assistant were both awesome

Easy process,Manny wad great to work with,and we got a great price for our Altima,Thanks

Jeff Barrios at Auto Nation Katy is a magician he helped me greatly and has a great personality your lucky to have him. Thanks Jeff Barrios

Roger and James were great! They came through with everything they said they would do. Very satisfied. Would highly recommend!!👍👍

Robert is a class act. So easy , actually enjoyed buying my truck here.Ask for Robert.

Dan Driscoll and his staff at AutoNation Katy went above and beyond assisting me with the purchase of a Porsche Macan. I?m extremely happy with the entire experience and extraordinary customer service!

Best place to buy a pre owned vehicle in the city! Prices are below the market value, no haggle no hassle and the staff is friendly!

We had a great experience with Brittany. She was professional and responsive as well as patient. She was very knowledgeable about the whole process and got us a great deal for our car. We were very satisfied with the amount we got for our car.

I loved this location, and would recommend to anyone looking to sell their car! BRITTANY was so kind and helpful. She was very patient and driven to get the offer that I was wanting. It was truly a pleasure working with her! Once I was all done, I caught RJ in sales on my way out, and asked if there was someone available to remove my plates for me. He ran to grab a power drill and did it himself! Excellent customer service by both Brittany and RJ! I left very happy with my experience!

It’s been a few years since purchasing a car. Brian Rollins, just want to thank you for making this an easy, fast and pleasant experience.

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Brittany was very professional and friendly answered all of my questions and got the deal done in minutes!

I would definitely recommend AutoNation Katy. They were definitely patient with me and trying to find the perfect vehicle. Anthony?s customer service was outstanding and I felt like he honestly had my best interest in mind instead of just trying to sell me any vehicle. Even the finance department was great, we laughed and talked throughout the whole process. Go check them out, and Ask for Anthony!

I purchased a used/new car for me. I love my Jeep Renegade 2017. The process was 1,000 times simplified then when I purchased my Toyota in 2012. I went on line looked at the type and make of the car with the price tag visible. Set up my appointment to come see and test drive. Unfortunately, something came up so I had to reschedule the appointment. Again an easy process. Then I did a pre-app, so far baby steps. Get to the store and what made this even better was the fantastic, professional salesperson. Brayson Longman was so kind and upfront. I know there are many that we don't see or work with, that put the numbers together and so on.......to them "Thank you". I was super impressed with him. We talked, we laughed and we made a deal. What I recommend to you, if you are looking for a new vehicle go see Brayson. He's honest and sincere. Then I had to go to the F&I office, here is the final part of the deal.......Imad Amarir. Sign, sign, sign and I'm out. I knew prior to going into the office what my total was, what my payments were and so on......this man was super nice. What I loved the most was you knew these two honestly cared. I walked away with what I wanted and I am thrilled that I made the best deal with the best people. Thank you Auto Nation Katy for having the best! When you have high standards you get excellence. Thank you Brayson and Imad. With the utmost respect, Always, Sheryl D.

The entire team in the Katy location was amazing! I mostly dealt with Brittany and Manny, by far the best experience. Every step with them was so seamless and their customer service, friendliness, knowledgeable, and professionalism exceeded my expectations. My first time selling a car to Autonation USA Katy and I will definitely go back! Thanks for being so awesome! :)

We sold our car only. Rob was amazing. Extremely efficient we were in and out with our check in about 30mins! This was not my first time selling a vehicle at this location but each time it gets easier. Ask for Rob if you go. His team gives you top dollar!

I came in looking to buy new or used, it seemed very busy at the dealership but Mr Eric Sabre came and introduced himself. He asked me specific questions on what I'm looking for and gave me options. He was attentive and was honest with me. I didn't feel rushed or pushed one way or another, he was patient in understanding my needs when it comes to buying a car. Eric is very knowledgeable and straightforward, with his help I ended up getting an suv. Thank you for all your help and knowledge

Great services. All employees was great. Care about customers. Really appreciate your time and your support. Always want to come again. Thank you thank you

They were patient with me and advised me on the best decision base on my budget, interest and choice.

My mom and I are very thankful for the kind words and patience. We felt very reassured and Paloma made the process less stressful! Thank you so much!

I absolutely was blown away by the speed of service provided by the purchasing team. My experience was AMAZING A!

The best costumer service ever. Highly recommended

Alan is a Great salesman and I would recommend you asking for him . The reason I say this is because he make sure you are completely satisfied with the car or truck that you choose. He also make sure that he gets you the best money for you trade if you are trading a vehicle. So to sum it all up AutoNation USA on katy freeway is a Great place to buy a vehicle if they have what you are looking because they price their vehicles so that you can afford them. So get over there and asked for Alan Schmitt and buy your next vehicle new or used.

Manny Rosas was amazing he helped us out even though I had bad credit and got me into an amazing car! He was extremely helpful to my family and I after I had a terrible experience at don McGill Toyota!! Thank you, Sara McCullough

Manny Rosas was amazing he helped us out even though I had bad credit and got me into an amazing car! He was extremely helpful to my family and I after I had a terrible experience at don McGill Toyota!! Thank you, Sara McCullough

Big thanks to salesmen Gary Phillips and I.C. @ the Katy location. They both spent extra time and went the extra mile to make sure I was completely satisfied with my purchase. They made me their #1 priority for as long as I needed and exhibited excellent customer service! I will definitely recommend both of these gentlemen to anyone I know who is looking to purchase a vehicle.

I first requested information about a car for my daughter and Christal sent me the information (she made me WANT to go to the dealership). I had been to 4 dealerships and hated the process. I met Jason S. And he was Great! He let me take my time looking at several cars, took the test drive and gave me the car fax (went through it together). He’s just a Great Guy. Bought the car on Friday. Today my son turns 18 and is need of a car for college. I’m taking him to meet Jason this week. Thank you Jason S

Alan Schmitt at AutoNation USA Katy treated my wife and I with great sales service. We worked through our deal and got almost all we wanted on our trade in plus got the warrenty coverage and payment plan we wanted. The car we got was very low mileage and in excellent condion, like new. We recommend looking up Allan when you want to purchase a new vehicle.

Go see Gary Phillips 20 years of experience and access to nation wide inventory

Very fast and fair transaction. I would do business again.

I sold my car to Auto Nation. The quote was better than other I got. The process was easy and quick. Very friendly and helpful staff!

Honestly the easiest way to buy and sell your vehicle. My family and I use them all the time whether its trading in, buying or selling. So fast and easy. Great service! Always recommend

Tommy was great and made everything super easy. Would 10/10 recommend

This is my 3rd business with autonation and they been always great. Elena and Robert was very helpful. Best customer service.

Unfortunately I was not able to purchase a vehicle due to personal reasons, however I wanted to take the time to note that the service I received from my sales person Manny was outstanding. I highly recommend anyone to work with him. I will be coming back to work with him

Thank you Jeff! I love my car. Overall smooth buying process.

Jeff was my sales rep and he was outstanding. Very informative, efficient and patient. I went in with a few specific cars in mind and several ?must haves? and that was no issue to him at all. I took my time looking at all the cars with no pushy sales man approach attached. It was a very pleasant and speedy transaction. I?ll be recommending him and AutoNation to people in the future. Thanks again Jeff, for getting me into this beautiful Lexus! I love it!

Elena was very helpful in the process of selling my car. She was quick to get back with me and communicate. On her day off Robert and Britney were also very helpful at making the process quick and easy.

Elena was very helpful in the process of selling my car. She was quick to get back with me and communicate. On her day off Robert and Britney were also very helpful at making the process quick and easy.

Tommy was great and so was Mr. Washington in finance. Very positive experience in its entirety.

Tommy was great and so was Mr. Washington in finance. Very positive experience in its entirety.

It was a great experience with Tommy and the whole team..

Thank you so much to Elena, Robert, and Brittany for helping with the selling of my vehicle. Everyone was great and helpful. Really made the process run smoothly and no hassles. They bought my vehicle at a great price and not trying to reduce the price like another dealership I went too.

It Was a fast and easy process to sell my vehicleTo Autonation, I received the price that I wanted with no hassle at all. Everyone that was involved in the process was very helpful especially Elena. She was very professional and made the process very easy and fast as possible without me having to wait around.

20 min appraisal 40 min paperwork and money transfer very pleased

Efficient and high quality service. I am satisfied with the help I received from AutoNation. The trade in process is done in the same day. I found the correct car in AutoNation?s network easily.

I would like to start saying thank you so much to Mr. Moody Elkadi (sales) and Mr. Jhan González (financing). Those two guys are absolutely awesome and super chill; they made the whole buying experience a very pleasant one. They never made me feel overwhelmed, rushed or any negative vibes; on the contrary, they know how to treat a customer like family. Please go see those guys if you are trying to buy or sell a vehicle, you are not going to find better people to help you. Y’all definitely deserve more than 5 stars. Thank you guys!!

Everyone is so amazing and helpful here seriously i was in the worst place possible with my car before the one i bought and some way some how they got me out and i can’t thank Moody and Emanuel enough you guys are awesome

Britney and Elena were amazing. Straight to the point, no B.S. They instantly beat the highest offer I received for my car. The transaction was smooth. I was in and out of the dealership in 20min.

Brian helped me out at Auto Nation Katy and the process was very smooth, he was very helpful and answered any questions that I had. The finance team was great as well would recommend to someone looking to purchase a vehicle

My experience was outstanding. Elena contacted me soon after I indicated my interest in selling my Honda Accord on Kelly Blue Book. Robert gave me a fair offer and helped me through the paperwork.

Very good, would highly recommend. Great service and nice staff.

Friendly, attentive but you do not get a full tank of gas when you purchase a vehicle.

Manny was a joy to work with! I had my guard up when I arrived but immediately felt comfortable and welcomed shortly after meeting him. He was honest about everything and made sure I found the PERFECT car for my little family. I have no regrets, and am thankful for him! Thank you again Manny

Elena at AutoNation Katy was superior! She contacted me very quickly and assisted me with selling my 2014 Jeep Patriot without a hinge. I would highly recommend Elena! G.R. Toliver - Katy, TX

We had an appointment with Brett at 2. Not intending to purchase anything that day. Just want to do some text driving to see what we wanted. Brett was very nice, professional and attentive. He also matched a price we were going to sell our Ford Raptor on line for and saved us about $4,000 in taxes.

My experience here at AutoNation was very professional, friendly. The customer service I received from the beginning to the end with my sales men By the name of Ronaldo PJ Lewis was the best I have ever had.

Great experience with the dealer. Would recommend this place to others

Nice and quick experience. Took no time to be approved.

After receiving several offers on my car, AutoNation USA Katy had the best. The transaction was a bit complicated, but I worked with Britany and Robert who made it happen. Besides that, they are the nicest people you'd ever want to meet. I'm definitely returning there for my next car.

On December 18, 2021, I had the pleasure of working with Manny and Anthony on a trade-in and new purchase of a used SUV. Customer service was great and they just simply shoot it to you straight. I originally was working with Brittany to sell my trade directly and purchase from another dealership, but she insisted that I should try AutoNation Katy. Definitely appreciate how straight forward everyone was and they got me done within a few hours. I definitely recommend AutoNation Katy to anyone looking to purchase a used vehicle.

If you want to have a bad time please make your way down, too many issues to list. first off being warranties are just fluff doesn't cover much. if it cost too much they won't fix it.This place is trash. Left me with a 1100 bill and only covered half and max 500. Gave a trade in for 3k and selling it for 7k I couldnt get my car back.so I was stuck with this car that had a check engine light On top of that they are blackmailing me the 500 for the bad review.... Its not about the money Alan Schmitt and DanDrisckle.

Thank you so much Manny for all your help. For answering all my questions and being patient. Great salesman!

Great experience! Wonderful customer service, and excellent selection of vehicles.

We really enjoyed our visit to auto nation. Allan Schmitt was extremely pleasant and helpful. Never felt any pressure to make a decision. We decided to hold off on our purchase but we definitely will go back when we do decide to buy.

Showed up at 3pm and left 5:30pm. The Tahoe I bought was pretty awesome. Ran great, looks great and was a good price. East process at Auto Nation USA Katy!!

I recently bought my 2015 Jeep Wrangler from Efrain at Autonation. He was very professional and helpful and made sure to give me the best buying experience. Every autonation employee that passed by was super friendly and I was really appreciative of that. They offered us water, gave exceptional customer service, and truly wanted to get me in a car I would love. Ask for Efrain Washington the next time you're in the area and he'll help you get in a cute new ride!

Quick service and great sales help. Truck was good, too. Brett Barnes was My salesman and was very helpful. I could tell he listened to what my concerns were. Emmanuel was enjoyable to work with when I was closing the deal and we had a good laugh.

Easy and convenient. Robert was great to deal with.

I had a great experience buying my Honda Civic with Efrain. He found the best option for the best price! I highly recommend working with him to buy and sell your car!

Brian was amazing! We had a great experience. His goal was to make sure we were happy and provided excellent customer service and patience along the way. Highly recommend!!

I experienced excellent customer service when I was at the dealership. I highly recommend Alan as a sales person who will give you top notch treatment!

I was helped by Mr.Efrain and he was an amazing help. He was very positive and consistent with the proces. Also provided great details that helped alot. He definitely is a 5 star employee

Brittany was super helpful and patient while my boyfriend and I both traded our cars. AutoNation gave us both a great deal! We love our gently used vehicles! they look brand new 😍 We definitely recommend checking Autonation out and look for Brittany! She is the best!

Great professional, friendly service! I highly recommend this dealership. See J Rendon, sales associate

Our overall experience was great. Our salesman Brett B was great. He assisted in finding the best car for our needs. He was there throughout the entire process and even after. He stayed in touch to keep us updated on progress.

I went in to look at a 2013 Toyota Camry (1830802418) at AutoNation USA Katy. Austin Smith assisted me every step of the process and went above and beyond to provide excellent customer service. He walked me through all the features of the car, answered my questions and concerns with great detail, and communicated updates on the status of the cosmetic repairs. He was kind and professional throughout the process and I knew I could trust him. I was never left waiting or wondering for long periods of time, like I have experienced at other dealerships. The financial transaction was smooth, efficient, and pleasant, thanks to the hospitable staff and family friendly lobby.

Slow, but I?m out of state. Brett Barnes has done his best to move things along. Making this deal by text message and email has been taxing.

Tommy was AMAZINGGGGG !!! Great communication , stayed on top of all my wants and needs !! Everybody shop with Tommy

I went in to look at a 2013 Toyota Camry (1830802418) at AutoNation USA Katy. Austin Smith assisted me every step of the process and went above and beyond to provide excellent customer service. He walked me through all the features of the car, answered my questions and concerns with great detail, and communicated updates on the status of the cosmetic repairs. He was kind and professional throughout the process and I knew I could trust him. I was never left waiting or wondering for long periods of time, like I have experienced at other dealerships. The financial transaction was smooth, efficient, and pleasant, thanks to the hospitable staff and family friendly lobby.

Wanted to sell my car , the used cara purchasing department contacted me From there so far so good, very professional team I dealt with Elena Lopez and Robert Merchant They were very polite ans very knowledgeable They had answers to all my questions We made a deal ans in the process of finalizing now. So far all went smooth and In a professional manner I do remind this shop ans team Those who I dealt with were very professional I guess all the team is Nice location and offices as well Well done and lee it up Cheers Mohamed

I came in for an appraisal on my vehicle and my overall experience at the AutoNation USA Katy was excellent. I would recommend them to anyone.

***UPDATE!!*** STILL WAITING ON A RETURN PHONE CALL FOR REPAIRS, FROM EITHER THE SALESMAN (BRANDON) OR THE SALES MANAGER (CHRIS)...or anyone who can actully get this taken care of! I've had the car almost a month now and if I call them, I am continually told either they will call me back or have someone call me back. Apparently, no one there knows how to pick up a phone and provide customer service that is promised before the purchase! Granted, the repairs are "cosmetic" issues (lifted door panels near the windows - pretty common on these cars) but the deal was agreed upon the day I bought the car, by Brandon! If your location can't fix it, then why not call the service manager at another location to fix the issue? After I purchased the car, there were a few small things that had been agreed upon to have fixed. Brandon made sure the tint was redone to what I requested, however, the door panels on my car are "lifting" away near the windows. This was not fixed because I was told that "the tech tried 3 different types of glue and they just wouldn't work". I'm not sure what they did but, my husband had the same problem with his car a year prior (from AutoNation Dodge, Katy) and they fixed his within 5 minutes. Anyway, I have called numerous times - and have even spoken with one of the sales managers - Chris - regarding this issue - and I'm told that they will find out what's going on and call me back. To this day, I'm still waiting and have not received any return calls from either Brandon or Chris. I even inquired about having the problem taken care of at AutoNation Dodge, but was told they would have to talk to the service manager at AutoNation USA and have him talk to the service manager at AutoNation Dodge to work something out and, of course, someone would call me back to let me know. STILL waiting on that call!! (I purchased the car on May 10, returned May 13 for tint and door panel work.) I feel as though once the car was sold to me, they decided they got the sale so now they are done. This is very disappointing because I love the car but not the service after the sale!!

Very satisfying great sales team an finance dept great team also

AutoNation is better than most physical car dealers out there, but still nothing compares to buying a car online. AutoNation has the human expertise, better inventory, better prices. It should be able to move with the times and figure out how to communicate it's tremendous car analysis expertise and disclose everything upfront to buyers.

Tommy Kirk was my salesman and he was very attentive and professional. He kept me informed throughout the whole process.

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Very professional and transparent. Dio and Jacob got me into the car that I wanted at a fair price, would definitely work with them again

Helped me a lot very nice especially Fransico guiding me to get my car. Helped me with Financing and I was truly able to get the car I want.

Walked to get an estimate on my car and ended up selling on the spot! Outstanding customer service! Highly recommended!!!!

Great buying cars from autonation they really take care of customer like no other place I have shopped or worked!!

The service department led by Henry Sanchez is top notch !! Very happy with a recent complicated repair to my F-150 and how Henry’s team handled it very professionally. I have, over many years, both purchased cars and had service work at Autonation Ford Katy. This is a dealership with good folks !!

It was the best experience I?ve ever had with a car dealership. Robert Merchant is an asset to your business. Friendly, knowledgeable and efficient. I was in and out in under and hour

Friendly and worked to help me get the deal I wanted

I have been wanting an SUV for a few years now but have been biding my time. It was a spur of the moment decision for my husband and I to stop in and see what happens. We were greeted when we walked in and he was with us through the entire process. He was super helpful, knowledgeable, and easy to talk to about our requirements. It was late Friday so he followed up with me Saturday and the financial associate was able to get me a better deal that I ever thought. The paper work was quick and easy. Before I knew it we were waiting log for the car to be cleaned so we could drive off with our new car. I would definitely recommend them to friends and family. They were very professional, honest, and approachable. I was shown different monthly payment options so it made it soo much simplistic. I am soo glad we decided to go with AutoNation and these two professional gentleman were able to help us. We really appreciate it, are soo grateful, and soo happy with our new car purchase!!!!

We just purchased a pre owned vehicle from this store and first thing walking in everyone said hello abs smiled. We were introduced to our sales person named marisol. She was truly informative and took special care of us. Wasn't distracted by other things and truly dove into what we needed and what we can afford. I recommend not only this store but the sakes person. If your looking for a dealership that truly cares about your situation and your finances look no further than AutoNation USA and marisol.

I only have positive things to say about my experience with selling my car at AutoNation USA Katy yesterday. Mr. Robert Merchant, the senior buyer for AutoNation in the Houston market, did not waste any time to respond to my initial online request for a price quote earlier in the day, and subsequently his assistant Elena processed the paperwork and closed the transaction in a very professional and courteous manner. I was particularly impressed with the entire process taking only half an hour, and I walked out with a check in hand. Their Katy office is very modern, very spacious and extremely clean.

Marisol was suuuuper patient with me and wasn?t rushing me at all to make a purchase like other dealerships/sales people do. Walked out happy as xxxx.

GO AND ASK FOR MANNY!!! He is not your typical salesman! I came in and was instantly greeted by Manny. He sat us down & asked all the right questions to figure out exactly what we were looking for. Very open and transparent about everything, made us feel super comfortable and confident about purchasing a car on the spot! I’m in love with my new baby! Thanks for everything!!!!!!!

This is one of the easiest car experiences that I have ever had from sales to finance. The dealership was super clean the people were very polite.

Friendly Service, Jeremiah was a great help. Easy to talk to and no pressure to buy. Thank You so much!

Bought a care from Tommy! 10/10 recommend! Friendly service!

Chris Ruszkiewicz made selling my truck a breeze. He was a great help and very knowledgeable . I was in and out fast . I would highly recommend going to him when looking to buy or sell your vehicle !!

Quick and stress-free resale experience. Input car description and provided photos online and final offer was as stated as long as you are concise. Clean facility and friendly staffs. Even offer uber to get me home. Managers followed up with visit. Would definitely recommend to friends and family for their vehicle needs!

Richard St Amand, made my experience a wonderful one, with his assistance in choosing my new Lexus to the super easy financing of it as well.

Autonation made my car selling experience a breeze! I want to especially thank Elena Lopez for going above and beyond with her excellent customer service!

AutoNation exceeded my expectations in the sale of my two vehicles. Elena and Robert insured that everything was handled with the utmost care, professionalism and respect. They gave me a fair price for the vehicles and insured everything was handled as promised.

I just want to say my salesperson Brittany Voyles as well as the finance manager Rashad were extremely helpful and made my buying process an amazing experience! I highly recommend the Autonation Katy and specifically those two individuals.

Had a old honda to trade. Cris and Richard did such a good job. The service from start to finish was the least stressful experience I've ever had at a dealership. AutoNation USA Katy is where I'm buying cars from now on.

Marisol was awesome and the big reason why I was able to get my vehicle. She followed up with me when The car was originally in pending status. She was always in constant communication with me throughout the process! Thank you Marisol!

The whole process could not have been easier. After being quoted a reasonable offer for my car I brought it in for inspection and was then offered an additional $350. All the paperwork took less than 30 minutes; I received a check and you ordered an Uber ride home for me. Robert Merchant was professional, friendly and made the transaction a very pleasant experience.

The whole process could not have been easier. After being quoted a reasonable offer for my car I brought it in for inspection and was then offered an additional $350. All the paperwork took less than 30 minutes; I received a check and you ordered an Uber ride home for me. Robert Merchant was professional, friendly and made the transaction a very pleasant experience.

Went in helping my brother look for a used vehicle thanks to the amazing sales staff and most definitely the manager Mr. Ruszkiewicz. He was most helpful and knowledgeable. Very pleased with everything!

Francisco helped me buy a car the whole experience was simple and easy. He is very professional! Kelly helped me with the finances she made things easy to understand. Chris the manager is very helpful to get a minor repair done simple and quick! Thank you Autonation- I love my new car!

Went in helping my brother look for a used vehicle thanks to the amazing sales staff and most definitely the manager Mr. Ruszkiewicz. He was most helpful and knowledgeable. Very pleased with everything!

I was very happy and impressed with the body shop at AutoNation Katy. My front door was broken into and they were able to squeeze me in for an repair quote the same day. I was leaving out of the country the next day and was able to drop the truck off on the way to the airport. Mark Castaneda was kept me informed throughout the entire time my trucks was getting repaired and made the whole process exceptionally easy. I would highly recommend this department.

The staff were very helpful, my salesperson made the whole process simple and easy to understand. Richard really helped with getting me in the range of monthly payments I wanted without having to compromise on the vehicle I wanted.

PJ WAS VERY HELPFUL DIDNT RALLY TALK TO ANYONE ELSE BUT EVERY STAFF MEMBER WERE QUITE FRIENDLY

A great experience! Sold my vehicle here and the process was smooth and efficient. The team kept me updated during the entire transaction and there were no surprises! If you’re looking to sell a vehicle - give them a shout!

I wanted to give kudos to Elena and Robert. I haven?t experienced a level of customer service and professionalism like that since the 90?s. They made my experience amazingly pleasant and stress free. I will continue to do business with AutoNation in the near future. Thank you.

I was very happy with the service I received. I would not hesitate to refer a friend to this dealer.

Gregory Harrison when above and beyond for me while I was try to buy this truck. Mr. Harrison has great communication skills and a big heart.

A great Auto company that will work with you and myself girl Britney did a great job

Manuel Rosas helped me choose the car that was at my interest economically and look

Dio was awesome . He got me what I wanted .The facility was clean and the environment was calm

very good service they treated me very well very reasonable oscar rivera

P.j went beyond to help me get what I really wanted thank you so much

Thanks to the help of Christopher R and Greg they made my experience here very wonderful! The process was smooth and will definitely come back here again for future purchases and recommend them to family and friends

Having purchased all my previous vehicles from dealers or private parties, I wasn't sure what to expect from an operation such as AutoNation. Let me say, my purchase was quick, easy, totally painless. We had to drive around 50 miles to test drive and give the car a good once over. Our salesperson, Dio Zorrilla, was a pleasure to deal with. He walked us through the ins and outs of the car, arranged to have a repair done, had all the paperwork ready to go, and snacks to boot. I highly recommend speaking with Dio when you're getting ready or are ready to buy a car. He's a class act.

Good attention and service, answered to my questions. Thanks

bought a car there and the vehicle is great! also great costumer service from Chris R and RJ. good price and good quality.

I had a good experience with my salesmen are Jay and his sales manager Chris ruszkiewicz I was surprised they went above and beyond it's nice to know they're still do ships out there like that.

I bought my car with Chris R and RJ, great service and price. I am happy with my vehicle! They made my purchase easy and simple.

PJ Lewis was a great Salesman to us. Wasn't over aggressive with the sale process. Also gave us the space we needed to make our decision. Overall PJ Lewis was great. 10/10

Gregory was awesome! Will is the best! No pressure and very nice. Very accommodating. I recommend this place!.

I highly recommend Autonation in katy my sales rep was so very nice and helpful he did everything in his power to put me in a Vehicle i want to thank you Mr.Gonzalez on helping me purchase My Equinox

My wife and I were both extremely pleased with the entire purchase process. Everything was ready when we arrived, and there were no time consuming delays. We do, though, want to single out our sales person, Dio Zorrilla. I can't count the number of cars and trucks I've bought over the past 50 years, and by far, Dio was the most competent, helpful, engaging, prepared sales person I've dealt with. From having the car up front and ready to go, to explaining the ins and outs of the car, Dio was the best. When a couple of roads bumps came up, Dio took care of them without missing a beat. Many thanks, Dio.

First time purchasing a vehicle from AutoNation and I was impressed with the no hassle process and the salesperson?s assistance to make the sale happen Thank you and hope to do business together in the future

Highly recommend Autonation Katy for the sale of your car. Robert Merchant made the process seamless and my wife and I were done in less than an hour. Online Autonation had the best quote over others that will buy your car without a purchase.

Robert Merchant is very professional, courtesy and on point, I am in and out selling my vehicle less then an hour. Highly recommend to all my client to AUTONATION USA over CARMAX Or TEXAS DIRECT any day!!!!

The sales man George and finance guy Rashad were honest and genuine. They were very helpful and made me feel comfortable during the buying process! Thank you guys for a great experience!

Fast and easy. They were straight forward and the process went very smooth.

Fantastic Service and quality vehicles without all the xxxxxxxx.

Had a great experience purchasing vehicle here and people are very helpful and knowledgeable about what they do . .thank you and shout out to JEREMIAH FRYER thank you for all your help the best sales agent .

Although I knew it wasn't going to be easy, autonation katy made my car buying process not so bad and they went above and beyond to help me get what I wanted

Pros: Easy and fair. No hassle. Cons: I walked in the sales manager that purchased my car did not have a mask. Ditto with the sales guy that he recommended to assist me. Major turnoff. I could not leave fast enough. They did have the car I wanted but I chose to walk away. Found my car at Carmax

A lot of back and forth because of car issues but they were always nice and pleasant with me. Once I was even in the building an hour after they closed and still never made me feel unwelcome or rushed.

Well my first time buy a car at autonation they offer the best quality and service like no other you should stop by and try it when you need to buy a car

Great and painless car buying experience. Nuri was a wonderful salesperson, friendly and flexible to help make sure all of my needs were met in a timely, efficient, and effective fashion. Competitive prices, wide vehicle selection, and soild warranty program on AutoNation Certified used vehicles. Would recommend and buy from again.

Our salesman Oscar was very friendly, helpful, knowledge about cars, etc. We will be back in the future to purchase another vehicle.

They were very patient and determined to help me; because I?m a first time buyer it was a critical process but they help every way possible.

I used the services of Auto Nation to sell my vehicle. Chris was the salesperson who helped us out. He was polite, professional, and very courteous. He offered good value for our vehicle. I would recommend Auto Nation to other people.

I used KBB to get an instant cash offer for my vehicle. I was contacted by various dealership, but AutoNation was not pushy like the others. They were willing to work around my schedule without a pushy way of selling. They offered honest money for my vehicle, whereas the new dealership I purchase my new vehicle offered roughly 65% of what AutoNation and KBB reported. I would highly recommend selling your vehicle to AutoNation and if you are in the market for one, they have a nice selection.

We went there about 2 weeks ago looking for an Suv. They showed us they different options and unlike other dealerships (which we visited a day or two before) they will actually do their best to get you the best deal possible1

I sold my father’s Cadillac at Auto Nation and the service was outstanding from start to finish.

I strongly recommend to trust them and to make deals with them

All the people I encountered at AutoNation USA Katy were very friendly and helpful. I came in on 9/24 for a vehicle, unfortunately I decided to bring the car back and had misunderstood their return policy. The manager Kyler was really personable and helpful in taking the time to reach out to me and resolve everything. He and his team went above and beyond to make sure I left a happy customer. Even though the car didn’t work out, I’m really grateful for their quality care and service. They really care that everyone that walks through their doors leaves with the perfect car for them. It’s a personable experience working with AutoNation, Kyler even remembered my birthday! These guys care about what they do, and in my search, I found they have a great vehicle selection and fair prices, I also love the pink everywhere. You can rest easy you and your car are in good hands here.

Originally I purchased a vehicle from AutoNation. At that time I chose not to trade in my SUV because I was purchasing more of a recreational vehicle(convertible that was not intended to drive daily). The purchasing process was extremely easy! The staff was excellent. After about 2 months, I considered selling my SUV. I went back to AutoNation. I had done my research and knew what my Nissan Pathfinder platinum edition was worth. Their offer price was more than I had expected. I never even had to haggle! They purchased my car on the spot. My loan was paid in full and I received a check in my hand for the extra before leaving their lot.

Leo my salesman was excellent. He made the sale flow smoothly. I purchased a car and changed my mind and he let me swape and purchase a different car. I would highly recommend Leo and Auto Nation USA Katy

Courteous and Friendly Service. #Mike - Sales Manager is very helpful and communicative with complete process of purchase.

One of the least stressful and seamless experiences I’ve had when purchasing a car. My awesome sales woman Karla was very patient, transparent, and professional with her service. It honestly felt like a friendly neighbor was helping me get a car, not an employee of a dealership. Thank you again to the great team at Autonation of Katy!

My salesman Nuri was very helpful! Made my out of state experience go very smoothly!

My experience with Robert Merchant @ the Katy Freeway, Houston store was amazing. He is very quick, knowledgeable and super personable. My family has done business with him twice and will continue to do so. I will also be recommending him and the team to anyone I know looking to buy or sell a vehicle. 5 STARS FOR ROBERT MERCHANT!!!!

S/o nuri he’s the best! Thanks to him I love my new car!!💯🤟🏾

Friendly staff , just a bit unorganized , a lot of unecessary red tape

Quick, professional and felt like I was dealing with someone I could trust

They did a great job installing the window tinting, but they took a lot more time than what they told me. I had the first appointment that morning and was told it would be done in about an hour, but I was there over two hours.

Robert gave me the best price on my trade in even after we told him we were not purchasing from him.

Nurideen was extremely sweet and helpful during my car buying process and he did everything he could to help me walk out with the car I wanted. The whole staff was very nice and attentive. 10/10

I would recommend AutoNation Katy. My experience was excellent with Sales Associate Robert Merchant. He was very professional and very friendly. An asset to AutoNation.

After reading these reviews, I was a bit cautious. My first interaction, via email, was very professional. My first in person visit (unannounced) the sales person I was working with Richard, was at lunch. Leo stepped in and helped, keeping Richard informed. They both were extremely professional, straight forward and true to their words. Going into the Finance office, I was still cautious. Once with Teresa, I was in and out in 20 minutes. No pressure, didn't try to sell me something I didn't want/need. Overall was one of the best (if not the best) car purchase experience I have had!

Completely enjoyed my experience from start to finish. Purchased a 2018 Audi S5. Loved my sales person, was very helpful and provided any information, any time that I needed. Go AutoNation!!

I had a great experience purchasing my first truck from yall. George was easy to talk to, upbeat, and not pushy for the sale at all. I actually didn't know I was going to leave with the truck when I arrived, but thankful I did. They even bought my jeep for way more than I thought I would get for it. Im totally satisfied. Thanks AutoNation USA Katy!

it was as great experience. The sales person went above and beyond his normal duties to keep his commitment to helping me obtain a second key for our car at no cost to me. I really appreciate it

Best experience I’ve had selling a vehicle! I received a quick fair price and was in and out Of the dealership in no time. I’ve never encountered a more professional salesman in a dealership than Robert, his colleagues could learn something from him they all acted like emotionally abused kids.

I only have great things to say about my experience. I was greeted and directed to meet with Robert, as we had scheduled an appointment. Robert was prompt and polite. George Schultz made sure my requests to see and test drive cars were handled quickly. George was informed, thorough, and a pleasure to work with. George provided a great, no pressure experience. Job well done. Theresa Blake finalized our paperwork. She has a great personality and infectious smile. Awesome job all around. Exceptional customer service.

Best service I have ever experienced hands down. Thank you!! You guys rock!!

Fast start I just wish that they had the right tools to do the job on my Malibu. I would consider going back if they invest in more tools to do the jobs. Kind and friendly staff.

Quick response to email communication, clean dealership, and relatively painless closing process without the typical pushiness experienced elsewhere. Vehicle was clean. Had to return to deal to complete paperwork as they forgot to finish some details. Otherwise, pleasant experience.

RJ was great to deal with, very professional would recommend dealer to friends and family

⭐️⭐️⭐️⭐️⭐️ Speedy repair, excellent work and customer service!!

So far, my entire experience with AutoNation has been nothing but fantastic. First rate on every level. The best car buying experience I have had. Thank you!!

Chris Tansiongco did an outstanding job. It was a fast, pain free experience. He went out of his way to make our experience pleasant. Robert Merchant helped with the process and was excellent as well. We will definitely recommend AutoNation to everyone. 10 out of 10.

Both Bob and the repair staff performed above my exceptions. The car looked like new and ther were no areas where the magnet did not pull toward the area of repair. the workmanship was as promised.

Overall it was a great experience, it could have been exceptional if the wait to sign all the documents could have been quicker, I had to leave and come back the next day to finish my paperwork because it was such a long process.

Dropped my truck off, ran an errand, and vehicle was ready that quick.

Terrible service no tire rotation wrong stick for next oil change was place on my car no detail diagnosis done

Got me in and out. Great customer service

This Place is Amazing. I Have Owned 29 Vehicles in My Life Span From 19 Years Old UNTIL Now at 46 And I Always Purchased Cars From Small Note Lots, Buy here pay here Lots OR Private sales And FYI I Will Never Buy Anymore Vehicles Unless it's from AUTONATION. I'm A Customer For Life..

We bought a care from Deo this past weekend. He was honest and so helpful! We found an awesome car for my daughter with a great price. I also love that this company gives back to help with breast cancer research. I am in remission from breast cancer, so this really meant a lot to me.

awesome service department very honest and up front with everything

Very helpful and understanding my needs. Too bad I can't say that about AutoNation Ford Katy who lost my Wheel lock and want to charge me a few hundred dollars to take the locks off of my wheels and told me it would take all day to do it.

They were very friendly, super efficient, and quick.

Come in for a promotion oil change. - The online schedule is a great experience - The very nice and accommodating facility. - The service job is done very quickly, in and out for about 30 minutes.

Auto Nation USA Katy, is the dealership we bought our truck from this week. We had the best experience with the professional staff there, and especially Leo!! I would rate them 5 stars!!

Great service experience. This team is exceptional. Service was fast, staff was professional, and prices were reasonable. Highly recommend this dealership!

I had a very good experience at AutoNation USA Katy! The staff here was amazing and everyone was very polite creating an excellent experience. I have to say that Wayne Brown is a true professional and made the vehicle acquisition very easy, and did so in a timely matter. THANK YOU!!!

I contact auto nation and set up an appointment to sell my 2017 Camaro. The whole experience was great, only took and hour and I got top price, I know this because I also went to Carmax and they low balled me $3,000 lower than Auto Nation, smooth experience, was very happy when I left.

I have sold my car to AutoNation and it was easier than what I thought and quicker than other places. Also, they gave me a better price by matching another competitor.

Amazing customer service! Staff is very attentive. Everything was communicated & explained to me thoroughly. I was there for service, but watched the rest of the staff interact with customers & they were awesome. I love this place.

I was looking to sell my used F350 and considered several used vehicle channels. However, AutoNation made the process simple, smooth, quick and came forward with a very competitive offer. Awesome to work with and I would definitely reach out to them again! Several years ago, I purchased this truck new from them and would highly recommend them for a new truck purchase as well.

The car price was not up & down or fought for. He (car) was very clean. The sales finance staff were actually open & truthful. We laughed & talked about real world things. 5star to me.

This people are really, very good customer service representative, they are God sent , it works like you will never believe it , AutoNation God bless everyone of you for buying my car and giving me check at a spot, without buying any car from y’all, I will recommend this trustworthy people to all my family and friends!!! Thanks so much Amaka 👌🏻❤️ AutoNation I love 💕 you all

Purchasing my Toyota truck onJune 26,2019 was a simple, very satisfying experience. The Autonation staff very knowledgeable and helpful: Wayne and Jhan in sales and Reggie in finance. I would gladly recommend this Autonation store to anybody wanting to buy a vehicle.

We went on a Thursday to get my son a car, Nuri, Robert and Frank helped us. We had our eye on a few cars, but one specifically. Nuri reserved the car for us through the weekend and communicated and helped us all weekend. He continued searching cars and sending us options, was extremely dedicated and so helpful! After we searched more around the Houston area we could not find a better deal or dealership with the kind of attention and friendliness Auto Nation provided. We went back on Monday and bought the car. They took our old car for whatever price other places were offering us. It was incredible! They were so patient, helpful and extremely attentive! This is definitely your place to look for a car, with awesome customer service and incredible communication!!

Great experience with Richard. We went twice and he showed us multiple cars and much patience during our decision making progress.

Best car buying experience ever! I recently purchased a vehicle at this location and had nothing less then 5 Star service from their whole team. Make sure to ask to work with Rashad Pride! He was knowledgeable about the cars and had a good variety of vehicles to choose from within my price range. Everything from choosing the car to financing, Rashad made it quick, effortless and stress-free. I am enjoying my new car, and I will definitely purchase my future vehicles with them when the time comes!

Nothing but a great experience , thank you Katy Auto Nation, B. Mhoon and Jhan!

Everyone was so helpful and nice. Marisol made sure she found me the exact vehicle i wanted! Great Customer Service 👍🏽

Great service repair dept!! Exceptional facility and staff!! 😍

Great Value, Amazing Customer service very friendly environment. Nuri provided us the excellent customer service.

Amazing experience stop there and they were out there helping us within 10 minutes. The whole staff was great helped us with everything we wanted to giving us what we wanted for our trade in to getting my wife the car she wanted. Pilpea got us approved and rolling all in the same day. And I’m returning today and buying a truck. So guys and gals if you want a great deal go see people a AutoNation of Katy, Texas 5 stars all around

Nuri was very professional and forward. He took the time and answered questions. After applying for an Auto Loan with First Community Credit Union the buying experience was smooth sailing for their. Nuri answered all of our questions and all staff was friendly and helpful! My only concern was we didn’t check the cigarette lighter it doesn’t work. I would recommend AutoNation for your car buying needs.

Nuri, my sales person was very professional and straight forward. Made my buying experience one of the best ever. All the personal were friendly and helpful. Will buy there again!

just now This Car Buying Experience has been the easiest process ever! Even those that I referred to this dealership with Bad Credit got in a Vehicle! They work with all types of finance background. I was able to submit all my information online & didn't have to step in the dealership only to sign off on papers! I'm definitely coming back & referring everyone! Thanks to the Auto Nation USA Katy Manager Wayne & Sales Rep Richard for an Amazing experience!

They are nice and helpful, you can get good car with great deal and better service

I had a great experience from AutoNation USA! Kristy was my salesperson & I couldn’t be more grateful for the experience I went through when purchasing my first car. I had previously gone to another AutoNation the day before, but I was so rushed I did not want to pick a car on just 3 cars I test drove. The next morning my husband and I went into this AutoNation, thinking we had an appointment, and Kristy was Kind, Polite & Professional from the time we walked in. We test drove a handful of good cars, but we were stuck on one of the cars we drove from the other AutoNation. She then mentioned that if we really liked it, she could bring it from the other dealer. It was mentioned that the car had already been sold, we were upset, but we test drove just one more car to see if we could make a deal that day. After the last test drive, she came back with awesome news that the car had not been sold and she was on her way to pick it up for us.. She was just as excited as we were to see that the car had not been sold. Overall, best experience I ever had buying a car. Def recommend AutoNation USA when it comes to purchasing a car! Ask for Kristy, she the bomb!💣😎

I had a great experience. Rashad was very helpful. he got me in and out.

It was a great experience, Rashad was a great help throughout the whole process. During the test drive he made the drive not awkward as if you are driving with a stranger. It felt as if he was a friend joining you for a cruise. Although the process may have been a little long, but they had plugs on the table which help past time. Overall, it was a great time

Grcia por tanta amabilidad todo su esquipo en la compra de mitoyota para mi familia gracia Kristy reyes hi su esquipo

We had a great experience purchasing a vehicle for our college son. Juan was a great salesperson along with the entire team at AN Katy. Thank you Juan for assisting us with the purchase and still making sure we got out in time to meet our family for dinner! I highly recommend AutoNation USA Katy!

Great experience from Neri and AutoNation with the purchase of my new car!

If you're in need of a vehicle, please, please go in and see Kristy. Many sales people can try to pressure but she took out the time to listen to me and cater to my needs and got me approved for the vehicle I wanted.

It was an awesome experience! Everyone was so nice!

We had a very pleasant experience Nuri was our sales rep and he was very polite and answer all of our doubts. Lily and Wayne from credit and accounting were very nice to us too. My wife is delighted with her new car. Thank you AutoNation USA Katy.

They were excellent and James was so kind, thorough and thoughtful!

Great sales experience overall.

Had the best experience I could have possibly had with Rashad Price! He helped us for several days to find the right car as well as help make sure it was what fit our needs. From finding the car to the right bank for the right down payment and monthly payments he was honest from the get go didn't hide anything and definitely pointed us in the right direction. He was very helpful with making sure we were covered from extended warranty to gap insurance and kept everything out on the table and open. I have never been to a dealership where that was handled in such a professional manner. I would recommend this dealership to anyone I know looking to get a new vehicle. Thank you for the new car and look forward to do business in the future with you guys !

My salesman, Juan was terrific. The whole experience took way to long (no reflection on him). We were there over 3 hours and I had already picked out my car. We picked it up the next day and the sales manager didn’t greet us, but a salesman did. I told him I was picking up a car I had purchased. The sales manager didn’t even look up from his computer and said, “they bought a car last night”. He was not friendly, didn’t approach us or anything. Not great customer service. They didn’t even bring the car to us or walk us over to where the car was; he just said, “it’s right over there”. I feel the sale had been made so he didn’t care about us any more. When we got the car I was disappointed that the inside had not been cleaned up. I also thought the tank should have been topped off. I just feel it was horrible customer service, after the sale. We were checking everything out for at least 30 minutes and you would have thought someone would have at least come ask if everything was ok, but No, no one did. I guess they didn’t make the sale and it was 9:00 in the morning and they couldn’t be bothered. I think they have forgotten that most people don’t buy a car everyday and purchasing AND picking up their car is a pretty exciting time. AutoNation did not share in that excitement.

Thank you Auto nation for the great experience and letting me make the decision I wanted Wayne, Nuri and Temetris y’all were great thanks!!!

AutoNation has great customer service

Rashad was our sales rep, answered all our questions and concern; overall we received quality service from the dealership. Ambrose Isibor

First time bought a car ... tremendous customer experience and Wayne from day one has been a great support in any situation and great 👍🏻 Person as feels like driving into your own car 🚘 showroom!!! I would definitely recommend anyone interested to buy a car from here ... once again Wayne thanks a lot 😉

We had a great experience purchasing our truck from AutoNation USA Katy. Our sales rep Richard was very helpful and polite. My only complaint was it did take awhile for the whole process, other than that we had no problems!!!

I really appreciate AutoNation for the Corvette I love it and thank to my salesman Eder Ramirez for a great job getting me approval my next car I will buy from them thanks to all for a wonderful experience

I had a great experience buying a Toyota this weekend from Autonation. Rashad, the salesman, was awesome, patient, and helpful. He gave me my time to make a decision, change my mind, and make a different decision.. everyone was nice and encouraging (as it’s my first car here in Texas) .. overall, it was a great experience!

Rashad was excellent and I love my car walk in told him what I wanted and he got it there with no problem

I went to this location last minute and they still took care of me right away. My sales rep, Richard, even came to my house to pick me up the next day to pick up my car. The manager even put on my license plates for me late at night very close to closing time! Very nice team. 🤗 10/10 would recommend.

I loved my experience at AutoNation! My salesperson, Nuri was an exceptional salesperson - so knowledgeable about the car I selected, excellent customer service skills, and followed up to make sure I was happy and that everything was still great! WOW, how often does a salesperson follow up???!!!! Out of 1 to 5, Nuri was a 10! I so recommend that anyone stopping by ask for Nuri. Honestly, I was so blown away by the whole team!

Found a Sequoia on CarGurus and called Eder and he said he would pull it to the side for us. We drove the 100 miles to see it, made a very good deal with them buying the trade. Found a lender we signed papers and drove it home. Thanks to Eder the management team that All introduced themselves. We will shop with you again the next time the need arises.